Regional Program Director-Chillicothe MO Market

Program Leadership & Staff Development

• Directly supervise, train, mentor, and evaluate area leadership staff.
• Foster a collaborative, team-based environment that motivates staff to deliver high-quality services to individuals supported by the organization.
• Provide coaching and support to supervisors addressing staff performance concerns and professional development needs.
• Partner with Human Resources regarding staff performance issues, disciplinary actions, and employment suitability when necessary.
• Conduct timely and accurate staff performance evaluations.

Program Operations & Service Delivery

• Develop and recruit new clients to participate in Doorways Residential, PALS University, and Employment Connections in the Chillicothe and surrounding area.
• Oversee service delivery to ensure individuals receive services consistent with their support plans and program expectations.
• Monitor staffing patterns to ensure services align with program needs, funding authorizations, and budget parameters.
• Provide leadership and guidance to area leadership when addressing operational challenges and program performance concerns.
• Assist in coordinating transitions of individuals into and out of services; coordinate discharge summaries and follow-up documentation when services conclude.

Compliance & Quality Assurance

• Ensure services are delivered in compliance with agency policies, Department of Mental Health (DMH) regulations, and accreditation standards.
• Conduct quarterly site visits and additional visits as necessary to monitor program performance and regulatory compliance.
• Complete monthly summary reports outlining program operations, service concerns, and improvement efforts.
• Provide consultation and technical assistance to staff regarding CARF standards and accreditation processes; assist with preparation for accreditation reviews.

Financial & Resource Oversight

• Monitor program staffing expenditures and service utilization to ensure responsible use of organizational resources.
• Ensure room and board and service adjustments are communicated to Benefits Specialists, Accounting, and executive leadership to support accurate reimbursement and billing.
• Collaborate with leadership to maintain financial sustainability of assigned programs.

Collaboration & Stakeholder Relations

• Maintain communication with referring agencies, day programs, service providers, the DMH/DD Regional Offices, TCM agencies, VR Counselors, families, guardians, and other stakeholders.
• Build and maintain strong relationships with oversight and regulatory agencies.
• Participate in management meetings and assist in implementing organizational decisions and initiatives.
• Serve as primary on-call contact for operations in the region.

About CDD

For over five decades, Center for Developmentally Disabled has helped individuals with developmental disabilities live, work, and thrive independently in their communities. Our mission is to promote dignity, opportunity, and inclusion — and we’re looking for compassionate professionals like you to help us continue that work.