Regional Ops System Manager
The Regional Operations Systems Manager role requires a strong background in managing warehouse management systems, with a focus on system configuration, technical support, integration, maintenance, and user training.
Responsibilities
- System Configuration: Set up parameters, define workflows, and create rules for inventory management using Manhattan, Blue Yonder, and SAP systems.
- Technical Support: Provide support to the DHL site team and customers, develop and execute test scenarios, and lead user acceptance testing (UAT).
- System Integration: Ensure seamless data flow between systems and transportation management systems (TMS) through integrations with Dematic, robotics, order management systems, and execution software.
- System Maintenance: Identify and resolve system issues, coordinate upgrades, and ensure the system is functioning as expected.
- Propose Enhancements: Develop and implement enhancements to meet Service Level Agreements (SLAs).
- Data Analysis: Analyze system data to identify trends, optimize inventory levels, and improve warehouse efficiency.
- Create Customized Solutions: Develop ad-hoc reporting solutions and BI Publisher reports to provide actionable insights for operations and senior leadership.
- Capture and Deliver Operational Requirements: Work with customers to understand their needs and set new standards for efficiency and innovation.
- Collaborate with Teams: Collaborate with cross-functional teams in Operations and IT to identify and implement enhancements.
- Build and Develop Team: Train and empower a team of Superusers to drive operational excellence and maintain efficient coverage across multiple sites.
- Travel Support: Travel up to 50% of the time for on-site support.
Requirements
- Bachelor's degree in IT or a related field, preferred.
- 5+ years of experience in supply chain, distribution, or a related field.
- Experience leading systems implementations and managing projects.
Benefits
- Medical, Dental, Vision, Prescription Insurance
- Discounted Stock Purchase Plan
- General Bonus Plan
- Generous Paid Time Off Policy
- 401(k) Retirement Plan
About the Role
This is an On-site position based in the local area, with up to 50% travel per year. DHL Supply Chain offers a competitive salary range of $85,000 - $150,000, along with a comprehensive benefits package including medical, dental, vision, and life insurance, a 401(k) retirement plan, and paid vacation and holidays.
Qualifications
Our organization values a business casual environment, emphasizes teamwork, associate development, training, and continuous improvement. We are committed to equal opportunity employment and encourage diverse candidates to apply.