Regional Operations Director - Southeast

About the role

SGA Dental Partners is growing and seeks an experienced Regional Operations Director to lead their specialty region in the Southeast. The role is hybrid/remote, requiring frequent travel to support practices.

Responsibilities

• Maintain a liaison relationship with the corporate office.
• Drive change through trust-based partnerships with providers, clinical leadership, and office managers.
• Ensure prompt corrective action is taken with focus on cost, safety, and patient care.
• Oversee design and construction of new units and unit expansions/renovations.
• Oversee the transitional process of new acquisitions.
• Develop and maintain open communication with administrators and staff.
• Moderate to heavy travel.
• Financial Management:
  • Formulate regional budget of operational expenses.
  • Review, authorize, and monitor expenditure reports.
  • Provide training on policies and procedures.
  • Review payroll and patient/treatment charge reports.
• Risk Management/Quality Assurance Compliance:
  • Ensure compliance with standards of conduct, legal, and regulatory requirements.
  • Coordinate internal audits and report findings.
  • Oversee quality assurance activities and corrective actions.
  • Ensure compliance with state and federal regulations.
• Teammate Management:
  • Understand and communicate basic wage and hour laws.
  • Plan, organize, and supervise support staff.
  • Execute special operations projects.
  • Manage staffing plans and perform performance evaluations.
  • Conduct regular staff meetings.

Requirements

• Excellent relationship-building and influencing skills.
• Demonstrable experience in creating strategic plans and managing priorities.
• Strong work ethic and ability to communicate effectively.
• Proven ability to troubleshoot and solve problems.
• Proficient with Microsoft Office Suite or related software.

Qualifications

• Bachelor’s degree in business or a relevant field.
• 3-5 years of multi-unit healthcare experience or consulting background.