Regional Operations Director - Southeast

About the role

SGA Dental Partners is growing and seeks a Regional Operations Director to lead their specialty region in the Southeast. The role is hybrid/remote, requiring frequent travel to support practices.

Responsibilities

• Maintain a liaison relationship with the corporate office through meetings and communication.
• Drive change by partnering with providers, clinical leadership, and office managers to lead improvements and implement new initiatives.
• Ensure prompt corrective action is taken with focus on cost, safety, and patient care.
• Oversee design and construction of new units and renovations.
• Oversee the transition of new acquisitions.
• Develop and maintain open lines of communication with administrators and staff.
• Understand and follow SGA Dental Partners policies and procedures.
• Manage financial aspects of the region, including budget formulation, expenditure monitoring, and training on policies.
• Ensure compliance with legal and regulatory requirements, including Medicare, state licensing boards, and OSHA.
• Oversee quality assurance activities and corrective actions following audits.
• Manage teammates, including hiring, promotions, performance evaluations, and disciplinary actions.

Requirements

• Bachelor’s degree in business or a relevant field, with an advanced degree preferred.
• 3-5 years of multi-unit healthcare experience or consulting background.

Qualifications

• Excellent relationship-building and influencing skills.
• Strong work ethic and ability to communicate effectively with patients.
• Strategic mindset and excellent troubleshooting and problem-solving abilities.
• Proven ability to manage multiple tasks and adapt to changing priorities.
• Willingness to travel as needed and handle pressure effectively.
• Proficiency with Microsoft Office Suite or related software.

Skills

• Excellent verbal and written communication skills.
• Ability to build effective relationships with internal and external stakeholders.
• Strong executor with a strategic mindset.

Benefits

• Paid holidays and paid time off.
• 401(k) retirement plan.
• Health and vision insurance.
• Employer-paid dental insurance.
• Life insurance.
• Care.com membership and employee assistance program.
• Supplemental coverage (disability, critical illness, accident).
• Opportunities for career growth and development in hometown communities.