Regional Manager - Crop Insurance

Description/Job Summary

The Regional Manager, Crop Insurance provides leadership and direction to the regional crop insurance teams (crop insurance sales and support staff), focusing on member service and crop insurance administration to achieve the business plan, including quality sales and service of membership. The Regional Manager, Crop Insurance provides strategy and leadership for the overall member experience and crop insurance sales delivery while building a foundation for the team through performance coaching and effective goal setting.

Responsibilities/Duties

• Leadership
  Contributes to the creation and implementation of strategies to execute the business development and marketing plans
  Works with staff to develop and implement individual sales plans
  Uses internal and external data sources to identify growth opportunities in the regional marketplace and develop a team strategy to capitalize on those opportunities
  Approves and denies expense reports and leave requests
  Provides guidance in enhancing and managing complex crop insurance relationships, and provides additional expertise and resources as needed by the team
  Supports staff in managing crop insurance deadlines
  Promotes and guides staff on cross-selling of products and services to members
  Provides training to co-workers through information sharing, small group discussions, idea exchanges, job shadowing, and mentoring
  Applies acquired expertise to analyze and solve problems without clear precedent
  Models Association values, inspiring a shared vision through our shared purpose and holding their teams accountable for culture preservation and growth

• Staff Supervision & Management
  Recruits, selects, develops, motivates, empowers, and evaluates regional crop insurance team
  Assesses talent and determines the division of responsibilities, providing work guidance and direction
  Establishes performance standards and measures performance against standards
  Provides performance feedback, coaching and counseling employees as needed to improve performance, and recognizes employees in a timely manner
  Communicates business expectations and goals to and is responsible for teams results
  Assists team members in creating ongoing career development plans in order to fulfill opportunities throughout the association and plan for succession
  Establishes a positive work environment that promotes continuous learning, development, and recruitment/retention of highly effective staff

• Collaboration
  Coordinates and collaborates with teammates, cross-functional leaders, and Association committees/teams to contribute to Association strategy or projects
  Establishes and maintains internal and external relationships while participating in the Association and industry organizations to gain knowledge, share information, and enhance the Association's image
  Collaborates with other RMs and other field leadership to drive consistency, work share, and the overall success of the Association
  Works collaboratively with loan Regional Managers to identify and champion cross-selling opportunities
  Participates in various committees to provide insight and develop processes and procedures
  Supports and delivers Association initiatives to the marketplace
  Actively participates in high-level Association meetings to share insight in practices, processes, culture, etc. in an effort to make things work better

• Regional Team Performance
  Monitors and manages toward financial metrics set for the Regional Team
  Monitors crop insurance administration
  Monitors regional team performance by ensuring processes and procedures are followed
  Reviews reports and tracks progress of various performance measures providing change in direction, coaching, and training when necessary
  Contributes to the development of processes and programs that promote and positively contribute to the member journey
  Creates and monitors the annual regional team budget
  Approves and denies budget requests, capital purchases, invoices, regional team public relations, and marketing activities
  Encourages the sharing of ideas or suggestions on how to better meet the members needs
  Speaks on the members behalf and ensures that their needs are being met when working with others
  Monitors and analyzes feedback to uncover opportunities to improve products, services, or processes

• Personal/Professional Development
  Possesses and maintains technical expertise, business, industry, and legislative knowledge, and process development skills
  Develops and implements new processes and programs that promote and positively contribute to the member journey
  Contributes to the development of processes and programs that promote and positively contribute to the member journey
  Contributes to the development of processes and programs that promote and positively contribute to the member journey