Regional Field Service Manager

We need to output HTML fragment with sections as per rules. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that's the list. We need to include only sections where posting has real specific content. We have location, travel requirement, about the role description, responsibilities (the bullet list under "What You'll Be Doing"), requirements (the bullet list under "What You Bring"), maybe qualifications (some overlap). Benefits: "What You'll Get At ODRA" includes bullet points. Pay and Schedule: not explicitly stated; we should not include them unless present. There's mention of travel requirement up to 50% travel across the U.S. That's not schedule but travel. No explicit pay or schedule details. So we omit Pay and Schedule sections. We need to preserve all substantive info. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to avoid repeating job title as heading. The job title is "Regional Field Service Manager". Not to repeat. We need to include location and travel requirement maybe in a short

  under About the role? The posting includes "Location: Florida Travel Requirement: Up to 50% travel across the U.S." This is metadata; we can fold into a short

  . Also the intro paragraphs about ODRA etc. Those are part of About the role? The "About The Role" heading appears. So we can put that content under About the role heading. Thus structure:

  About the role

  Location: Florida. Travel requirement: Up to 50% travel across the U.S.

  ODRA is a growing North American manufacturer ... (the paragraph about ODRA).

  As demand grows ... (the paragraph about strengthening operations).

  Then responsibilities: under "What You'll Be Doing" with subheadings? The content includes multiple bullet-like paragraphs each starting with a bold heading. We need to turn each bullet into
  • . The content includes sections: Build & Launch the Mobile Service Operation (with sub-bullets), Hands-On Service Leadership, Compliance, Safety & Regulatory Framework, Customer Development & Market Growth, Operational & Financial Management, Team Building & Leadership, Continuous Improvement & Execution Discipline. Each of these has multiple bullet points (some are sentences). We'll treat each top-level heading as a list item? Actually we need to preserve all substantive info. Could create a
    with each top-level heading as
    • containing the description (maybe with nested
      for subpoints). Simpler: create a flat
      with each sentence as
      • . But we need to keep grouping? Not required. Just preserve info. Thus for Responsibilities, we can create a
        with each bullet point as
        • . Let's extract each bullet: From "Build & Launch the Mobile Service Operation": - Launch and establish a mobile service business unit from concept through execution - Define service territories, coverage models, and customer targeting strategy - Establish operating procedures, workflows, and performance standards - Develop a scalable service delivery model aligned with growth objectives - Transition from hands-on execution to structured leadership as the team grows "Hands-On Service Leadership": - Personally oversee perform service work, troubleshooting, and repairs during early-stage operations (note grammar: "Personally oversee perform service work" maybe typo but keep) - Support field execution alongside technicians to establish standards and credibility - Ensure quality, consistency, and efficiency in all service activities - Lead by example in safety, customer interaction, and technical execution "Compliance, Safety & Regulatory Framework": - Build and implement a full compliance framework across jurisdictions - Ensure adherence to operational regulations - Establish job site safety standards and enforce safety-first culture - Ensure compliance with DOT, OSHA, environmental, and provincial/state regulations - Lead incident response, reporting, and corrective action processes "Customer Development & Market Growth": - Develop and execute customer growth pipeline strategies across defined territories - Build relationships with municipalities, contractors, and fleet operators - Support business development efforts, proposals, and service contract structuring - Identify new service opportunities and expand aftermarket revenue streams - Act as a key customer-facing leader and escalation point "Operational & Financial Management": - Establish cost structures and manage operating budgets for mobile service units - Control labor, travel, parts, and warranty costs to achieve profitability targets - Track and drive key performance metrics: - Uptime and service response - Revenue per technician/unit - Cost per service call - Customer retention and growth - Drive the service model to operational sustainability and profitability "Team Building & Leadership": - Recruit, build, and develop a scalable mobile technician workforce - Establish training, onboarding, and performance management processes - Create clear accountability structures and performance expectations - Develop future service leaders as the organization expands "Continuous Improvement & Execution Discipline": - Translate strategic vision into structured, executable plans - Implement systems, tools, and reporting to support operational visibility - Utilize and manage a CRM and Service Management System to track service activity, customer interactions, work orders, and performance metrics. - Drive continuous improvement in service delivery, cost efficiency, and safety - Build processes that are repeatable, scalable, and data-driven Now Requirements/Qualifications/Skills: The posting has "What You Bring" which includes experience, leadership, etc. Also "Post-secondary education..." etc. Also "Ability to travel throughout the U.S to support multi-site operations, up to 50% travel as needed to support the business needs is required". Also "Strong leadership, communication, analytical, and problem-solving capabilities". Also "Continuous improvement training". Also "Working knowledge of DOT compliance and regulations". Also "Strong understanding of operational compliance, safety standards, and labor regulations". Also "Prior hands-on experience with both CRM and service management platforms is required". Also "Proven experience leading field-based or mobile service teams". Also "Proven experience building or launching a new service operation, business unit, or program from the ground up". Also "Strong hands-on technical capability in diesel, hydraulic, electrical, and mechanical systems". Also "3–5+ years of leadership experience across multi-site or field service teams". Also "7–10+ years of experience in field service management/operations, fleet maintenance, or heavy equipment repair". Also "Post-secondary education in Operations Management, Engineering, Business Administration, or a related field is preferred". Also "Continuous improvement training". Also "Strong leadership, communication, analytical, and problem-solving capabilities". Also "Ability to travel throughout the U.S to support multi-site operations, up to 50% travel as needed to support the business needs is required". Also "Prior hands-on experience with both CRM and service management platforms is required". Also "Continuous improvement training". Also "Working knowledge of DOT compliance and regulations". Also "Strong understanding of operational compliance, safety standards, and labor regulations". Also "Post-secondary education...". We need to split into Requirements, Qualifications, Skills sections as appropriate. The instruction says use headings for those categories if content exists. We need to decide what goes where. Typically Requirements: years of experience, leadership experience, proven experience building new service operation, hands-on technical capability, experience leading field-based teams, CRM experience, continuous improvement training, DOT knowledge, understanding of compliance/safety/labor regulations, ability to travel. Qualifications: education preferred. Skills: leadership, communication, analytical, problem-solving capabilities. But we can also combine. We need to avoid filler like "commensurate with experience". Not present. We'll create:

          Requirements

          • 7–10+ years of experience in field service management/operations, fleet maintenance, or heavy equipment repair
          • 3–5+ years of leadership experience across multi-site or field service teams
          • Proven experience building or launching a new service operation, business unit, or program from the ground up
          • Strong hands-on technical capability in diesel, hydraulic, electrical, and mechanical systems
          • Proven experience leading field-based or mobile service teams
          • Prior hands-on experience with both CRM and service management platforms is required
          • Continuous improvement training
          • Working knowledge of DOT compliance and regulations
          • Strong understanding of operational compliance, safety standards, and labor regulations
          • Ability to travel throughout the U.S. to support multi-site operations, up to 50% travel as needed

          Qualifications

          • Post-secondary education in Operations Management, Engineering, Business Administration, or a related field is preferred

          Skills

          • Strong leadership, communication, analytical, and problem-solving capabilities
          Now Benefits: "What You'll Get At ODRA" includes bullet points: - A rare opportunity to build and lead a national service operation from the ground up - High-impact leadership role with direct influence on company growth - Ability to shape strategy, structure, and long-term direction - Competitive compensation aligned with impact and performance - A fast-moving, execution-driven environment We'll put under Benefits. Now we need to ensure we don't repeat job title. Not needed. We need to output only HTML fragment. Let's craft final HTML:

          About the role

          Location: Florida. Travel requirement: Up to 50% travel across the U.S.

          ODRA is a growing North American manufacturer serving municipalities and contractors with equipment built for demanding, real-world environments. Our reputation is grounded in reliability, practical design, and a customer base that depends on performance every day. The business has been built on consistent execution, durable equipment, and long-standing customer relationships. As demand grows across the U.S., the focus is on strengthening operations and expanding the capabilities required to support a larger and more complex service footprint.

          The Regional Field Service Manager is responsible for the design, launch, and scaling of mobile service operations across North America. This includes establishing the service framework, defining territories and coverage, building customer pipelines, and implementing the compliance, safety, and operational structure required to support field operations. The role operates with a high degree of ownership, combining strategic direction with hands-on execution during early-stage operations until the function is structured, stable, and performing. This position is located in Florida.

          But we already have location/travel in a p; we might duplicate location. We can combine. Better: one p with location and travel, then another p with ODRA description, then another p with About The Role description. Now Responsibilities:

          Responsibilities

          • Launch and establish a mobile service business unit from concept through execution
          • Define service territories, coverage models, and customer targeting strategy
          • Establish operating procedures, workflows, and performance standards
          • Develop a scalable service delivery model aligned with growth objectives
          • Transition from hands-on execution to structured leadership as the team grows
          • Personally oversee perform service work, troubleshooting, and repairs during early-stage operations
          • Support field execution alongside technicians to establish standards and credibility
          • Ensure quality, consistency, and efficiency in all service activities
          • Lead by example in safety, customer interaction, and technical execution
          • Build and implement a full compliance framework across jurisdictions
          • Ensure adherence to operational regulations
          • Establish job site safety standards and enforce safety-first culture
          • Ensure compliance with DOT, OSHA, environmental, and provincial/state regulations
          • Lead incident response, reporting, and corrective action processes
          • Develop and execute customer growth pipeline strategies across defined territories
          • Build relationships with municipalities, contractors, and fleet operators
          • Support business development efforts, proposals, and service contract structuring
          • Identify new service opportunities and expand aftermarket revenue streams