Regional Field Service Manager

About the role

Join Emerson and make an impact! We’re looking for a Regional Field Services Manager to lead our North America Measurement Solutions field service team, based remotely in the Gulf Coast region.

Responsibilities

• Champion Emerson's Environmental, Health, and Safety philosophy to ensure a safe working environment for your team.
• You are responsible for ensuring that your direct reports are fully trained and follow all policies, procedures and practices for safety and compliance.
• Ensure field technicians are trained, certified, and maintain technical proficiencies to match the local market.
• Develop and implement business plans to grow the service offerings and capacity of the field services team that align with the overall Measurement Solutions business and financial plan.
• Be responsible for the Talent Management process in the region, including talent acquisition, employee development and recognition, and supporting inclusion efforts.
• Own the daily operations for a team of field service personnel, including handling daily dispatch schedules and work assignments, and providing clear communication on matters such as business conditions, goals and trends.
• This includes cross-coordination with other regional leaders and managers.
• Work closely with the Emerson Sales Channel and Impact Partner network to drive improvements and explore new business opportunities. This could include supporting contract negotiations.
• Drive quality and continuous improvement in execution of field services.

Requirements

• Bachelor’s degree
• 5+ years related experience

Qualifications

• Experience supervising, mentoring, or guiding employees
• Willing and able to travel domestically up to 25-40%

Skills

• Use customer insights to drive and guide the development of new offerings
• Create teamwork allowing others across the organization to achieve shared objectives
• Provide calmness and efficiency, even when things are unclear

Benefits

• Comprehensive benefits package including medical, dental, vision, and retirement plans
• Flexible time off plans including paid parental leave
• Employee assistance program
• Tuition reimbursement
• Recognition and awards programs
• Employee resource groups

Pay

Commensurate with experience

Schedule

N/A