Regional Director of Operations

Responsibilities

• Manages the organization’s operations by directing and coordinating activities consistent with established goals, objectives, and policies of TerraBella Senior Living.
• Communicates a clear, resident focused vision to communities
• Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
• Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community specific and organization wide goals
• Develops plan to meet NOI expectations with each Executive Director
• Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
• Develops and executes plans to increase occupancy
• Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
• Maintains strong knowledge of competition
• Performs above duties by being a visible presence in the communities
• Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
• Other duties as assigned

Qualifications

• A minimum of a Bachelor’s degree in a related field
• A minimum of five years’ experience in a Senior Living leadership role that includes Sales/Operations responsibilities