Regional Director, Auto Service & Tires

About the role

The Regional Director, Retail Auto Service & Tires leads multi-unit operations within a designated region, overseeing store performance, growth, leadership development, and strategic execution. This senior leader manages various operating models, ensuring alignment with company standards, operational excellence, and customer satisfaction. The role involves translating enterprise initiatives into measurable field results, supporting regional expansion, and maintaining a strong field presence.

Responsibilities

• Strategic Leadership: Set regional direction, align priorities, and communicate performance trends to senior management.
• Field Insights & Strategy: Act as the voice of the field, surfacing challenges and best practices, and collaborating to refine strategies.
• Performance Oversight: Drive financial results through revenue, profitability, labor, and expense management using KPIs and performance metrics.
• Team Development: Lead, mentor, and develop leadership teams, fostering a high-performance culture and succession planning.
• Cross-Functional Collaboration: Liaise with corporate departments to implement initiatives, standards, and change management.
• Operational Excellence: Ensure safety, quality, compliance, and brand standards across all locations through regular visits and coaching.
• Growth & Development: Support acquisitions, new store openings, and regional expansion, leveraging market insights for competitive advantage.
• Sales & Guest Experience: Promote initiatives to increase car count, customer retention, and profitability while monitoring customer satisfaction.

Qualifications

• 7-10+ years of multi-unit leadership in high-volume environments, experience managing 20+ stores preferred.
• Strong P&L, labor, COGS, and operational KPI knowledge.
• Proven ability to drive revenue growth, operational excellence, and change initiatives.
• Excellent analytical, communication, coaching, and leadership skills.
• Valid driver’s license and willingness to travel extensively within the region.

Skills

• Bachelor's degree or equivalent leadership experience, automotive industry background, and experience managing multi-brand operations or acquisitions.

Requirements

• Frequent travel, ability to work in shop environments, standing for long hours, lifting up to 50 lbs, and using PPE as needed. Accommodations available for disabilities.