Regional Director, Retail Auto Service & Tires
RG&T Solutions · Lincoln, NE · 3 wk ago
Business DevelopmentFull-time
Role Overview: The Regional Director, Retail Auto Service & Tires is a senior leader responsible for overseeing multi-district store operations, driving performance, growth, leadership development, and strategic initiatives within the region. They manage a diverse range of operational models, ensuring alignment with company standards, financial goals, and customer experience excellence. Key Responsibilities Strategic Leadership: Set regional direction, translate enterprise priorities into actionable plans, and provide feedback on market conditions and store performance.Field Strategy & Insights: Represent the voice of the stores, surface challenges, and collaborate on strategy adjustments based on real-time data and observations.Performance Oversight: Manage financial metrics including revenue, profitability, labor, and expenses, using KPIs and scorecards to monitor progress and implement corrective actions.Team Development: Lead, mentor, and develop high-performing managers and staff, fostering a culture of accountability, growth, and succession planning.Operational Excellence: Promote safety, quality, compliance, and consistency across various store formats through regular visits, coaching, and standards enforcement.Growth & Expansion: Support acquisitions, new store openings, and regional growth initiatives, leveraging local insights to increase market share.Sales & Guest Retention: Drive initiatives to increase car count, improve guest satisfaction, and enhance profitability through local marketing and customer loyalty efforts.Cross-Functional Collaboration: Act as a liaison between stores and corporate departments, ensuring successful implementation of initiatives and standards. Qualifications 7-10+ years multi-unit leadership experience in high-volume service environments, managing 20+ stores.Strong understanding of P&L, cost management, KPIs, and operational metrics.Proven ability to drive revenue, profit, and operational excellence across multiple locations.Exceptional leadership, coaching, and talent development skills, with experience influencing senior teams and managing organizational change.Excellent analytical, communication, and problem-solving abilities.Valid driver’s license with capacity for extensive regional travel. Preferred Qualifications: Bachelor's degree or equivalent leadership experience, automotive industry experience, and expertise in multi-brand operations and change management. Physical & Other Requirements: Frequent travel, physical ability to perform store visits and inspections, and use of PPE as needed. Accommodations available for individuals with disabilities.