Regional Business Office Optimization Consultant

What Will You Do in This Role?

The Regional Business Office Optimization Consultant is a highly skilled professional responsible for supporting and stabilizing the organization’s top 5 priority Skilled Nursing Facilities. This role focuses on ensuring accounts receivable are turned around quickly by identifying and reporting red flags, implementing corrective actions, and resolving issues with urgency and accuracy. The RBOOC provides on-site and remote support to Business Office Managers and staff, develops strong reporting mechanisms, and ensures cash flow is stabilized at each facility. This role requires extensive multi-state experience, rapid problem-solving, and effective communication with senior leadership.

Key Responsibilities

• Provide on-site training and coaching to BOMs and staff across multi-state SNFs.
• Focus on stabilizing the top 5 priority facilities by turning around AR quickly.
• Identify, report, and resolve red flags with urgency and accuracy.
• Lead and support teams in collections, Medicaid pending resolution, PCC data entry for Medicare/insurance billing, AR management, and revenue cycle optimization.
• Serve as a change agent, developing action plans, monitoring progress, and ensuring accountability.
• Deliver effective and efficient training that equips staff to sustain improvements independently.
• Act as a stabilizer during leadership transitions or operational challenges.
• Communicate results and process improvements to senior leadership through clear reporting.
• Travel extensively across regions to support facilities.

Qualifications

• A flexible, fun, and energetic personality.
• Extensive experience in SNF business office operations across multiple states.
• Strong knowledge of Medicare, Medicaid (including pending), Managed Care, and third-party payer processes.
• Proven ability to quickly analyze and resolve financial and operational challenges.
• Demonstrated success in training, mentoring, and developing business office teams.
• Excellent leadership, communication, and problem-solving skills.
• Ability to effectively report progress and outcomes to senior leadership.
• Highly adaptable self-starter with strong organizational skills and willingness to travel.
• Detail-oriented, organized, and able to prioritize tasks in a fast-paced environment.
• Proficiency in Microsoft Word, Excel, and Outlook required.
• Professional image in both appearance and behavior.
• Excellent written and oral communication skills.

Tutera Senior Living & Health Care

• Tutera Senior Living & Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day.
• We are an equal opportunity employer.
• The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits.
• Benefits include: Financial Literacy Classes, Employee Assistance Program, Child Care Discount, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Accident Insurance, Critical Illness Insurance, Cancer Insurance, Short-Term and Long-Term Disability, 401(k) with Matching Contributions, Tuition Reimbursement, Paid Time Off / Flex Time Off, Birthday Day Off, Exclusive Tutera Perks, and Advancement Opportunities.