Business Office Consultant

Job Summary

Salary Dependent Upon Experience
Evergreen Healthcare Group is currently seeking a Business Office Consultant for the communities in the states of South Dakota and Montana to manage, support, and direct the collection activities of his/her assigned multi-Community area with the Regional Vice President (RVP); Administrators and Business Office Managers (BOM).

ESSENTIAL FUNCTIONS

• Schedule, organize, and conduct monthly A/R Reviews with BOM, ED, and RVP using aging and reviewing line-by-line, maintaining consistent follow-through on collection goals and documenting collection activity on the collection logs.
• Assist Community in researching, understanding, and correcting accounts.
• Write and maintain collection practices specific to their geographic area.
• Act as liaison between assigned Communities and CBO maintaining productive relationships.
• Assists with and monitors Medicaid applications.
• Cook with the Legal Department regarding the identification of external counsel for specific collection activities of specified accounts.
• Coordinate with the Legal Department regarding the identification of external counsel for specific collection activities of specified accounts.
• Participate in Roundtable at the A/R Table.
• Responsible to verify split bills (in applicable states) is completed timely.
• Responsible to verify collection logs are completed timely and accurately.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge and ability to apply professional standards of business office practice for long term care.
• Ability to conduct oneself in a professional, business-like, and responsible manner, and maturity to relate effectively with families and co-workers.
• Knowledge of current state/federal laws and regulations that apply to management of the business office in long-term care.
• Sufficient management skills to perform personnel functions and to effectively utilize available resources in performing oversight of A/R.
• Strong office/desk organizational and interpersonal/teamwork skills to work effectively with colleagues and Communities in the management of A/R processes.
• Ability to understand and follow written and verbal directions.
• Carries out duties in accord with the Community mission and philosophy.
• Demonstrates honesty and integrity in the care and use of Community property and assets.
• Demonstrates respect for co-workers and responds to needs of families by addressing issues promptly, courteously, and respectfully while complying with Community collection policies.
• Working knowledge of computers, both hardware and software. Ability to work independently on computer applications with a minimum of supervision/training.
• Demonstrates ability to prioritize tasks/responsibilities and complete duties/project as assigned.
• Demonstrates and models positive attitude, cheerfulness, initiative, patience, enthusiasm, and problem-solving skills.
• Ability to respond to change productively and to handle additional tasks/projects as assigned.
• Ability to carry out the essential functions of this job (with or without reasonable accommodation) without posing specific, current risk of substantial harm to health.

EDUCATION, LICENSURE, AND EXPERIENCE

• Minimum of five (5) years' experience in skilled nursing business office.
• Excellent organizational skills.
• Excellent communication skills.