Regional Business Office Consultant

Duties & Responsibilities

• Support current facilities
• Assess and train facility staff on duties related to A/R to facilitate Infinity’s successful billing operations
• Provide re-training and guidance for existing facility staff when needed
• Provide training for new hires with duties related to A/R, finish; Medicaid Redetermination process, collection issues, etc.)
• Provide back-up to facilities when needed
• Facilitate or assist with Medicaid Pending application and Re-Determination process
• Obtain asset and income information
• Validate resident eligibility
• Follow through on application and Re-Determination process until approval or continued coverage is obtained
• Facilitate communication between facility staff and Infinity AR staff
• Facilitate an open line of communication between the Infinity’s A/R Analyst and facility staff
• Coordinate collection of patient liability due to facility
• Coordinate weekly meetings with BOM and A/R Analyst to ensure continuous follow up with Social Security Office, Medicaid Office, family or resident
• Monitor BOM billing to identify missed/inaccurate
• Investigate and resolve any uncollectible monies
• Address facility staff concerns with Infinity Management staff and support resolution
• Address Infinity Management staff concerns with facility staff and support resolution
• Review aging reports to monitor activity
• Maintain office system to support tracking of efforts (documentation of progress)
• Prepare agings to keep Director of A/R, Regionals and CFO informed of outstanding Private pay and Patient Liability
• Other duties as assigned

  Qualifications

  • Possess a minimum of one (3) years of Business Office, Medicaid Planning, Admissions, or other related experience in a long term setting
  • Bachelor's Degree in Business or related field
  • Display professionalism both in appearance and attitude
  • Possess the ability to independently solve problems and make decisions when necessary
  • Possess the ability to examine and verify financial documents and reports