Regional Account Manager

About the role

The Regional Account Manager acts as the key strategic liaison between the organization and assigned clients, focusing on client retention, revenue growth, and service excellence.

Responsibilities

• Managing regional accounts with significant revenue, expanding services, building executive relationships, and ensuring client satisfaction
• Overseeing account activities, leading client meetings, addressing issues proactively, coordinating account implementations, and managing contract renewals and pricing discussions
• Developing strong customer relationships and delivering persuasive presentations
• Maintaining detailed account documentation using CRM tools like Salesforce

Qualifications

• Bachelor’s degree or equivalent experience
• Proven account management skills
• Industry knowledge in insurance, managed care, or workers’ compensation

Skills

• Excellent communication, negotiation, organizational, and analytical abilities
• Proficiency in Microsoft Office and CRM software
• Results-oriented, customer-focused professional capable of working independently and across teams