Referral Triage Coordinator- Weekend Nights

The Role

The Referral Triage Coordinator plays a critical role in our life-saving mission. Working in a collaborative call center environment, the Referral Triage Coordinator talks with family members of the donor and healthcare professionals to ensure medical suitability for donation.

Responsibilities

• Collect hospital and patient information and pre-screening criteria on all incoming donor calls
• Obtains and enters accurate referral information into the referral database
• Conducts conversation with appropriate family member to accurately compile the donor’s social and medical history
• Obtain Donor Risk Assessment Interview (DRAI) over the telephone and compile hospital medical records into the electronic record system
• Navigates through electronic medical records and the ability to understand and connect complex medical history
• Screens potential tissue donor with appropriate processor for suitability
• Communicates with Funeral Homes, Hospitals, and Medical Examiners/Coroners to ensure timely release of potential donors

Requirements

• Previous experience in a medical environment or emergency response role required
• A background in and understanding of medical terminology
• Ability to navigate various EMR systems

Qualifications

• Schedule Weekend nights - three 12-hour shifts. (Friday, Saturday, Sunday) 6pm- 6am

Benefits

• Health insurance premium option at zero out of pocket for single coverage, eligible on your first day
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year
• Paid Life Insurance – four times your salary
• Paid Long Term Disability
• Annual incentive plan in addition to annual salary increases

Pay

• Tuition Reimbursement