Hospital Services Specialist- Weekend night option

About the role

Lifesaving & Life-Changing Work A career at Mid-America Transplant means giving hope and healing to the 100,000+ patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid-America Transplant team. It’s the toughest job you’ll ever love.

What We Do Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.

Responsibilities

• Relationship Management – Developing and maintaining effective working relationships with key professional contacts including front line staff, senior leaders, physicians, medical examiners, and county coroners to best facilitate organ and tissue donation; rounding per the Hospital Services process to broaden and strengthen support throughout the hospital (may include off‑hours and weekend opportunities); collaborating with key hospital staff in formulation of action steps to increase donation through process improvement.
• Recipient Advocacy – Responding onsite in real time to organ referrals and donors and leading in overcoming any hospital barriers to donation (e.g., physician disagreement with approach process or concerns); assessing and determining donor suitability and managing the potential donor to maximize donation opportunities; performing chart review to determine donor eligibility to ensure optimal outcomes for donor families and recipients; assessing clinical situations, making appropriate decisions, collecting, and organizing donor information from hospital documentation and clinical staff; as needed, dual‑approaching families to offer them the opportunity of donation in collaboration with the Family Support Coordinator.
• Education – Developing and facilitating education to increase knowledge of the donation process, including formal training such as nursing and physician orientation, in‑services, and real‑time education during case activity; effectively communicating donation strategy with appropriate parties.
• Developing and Maintaining Processes – Developing and maintaining effective donation processes at each assigned hospital to increase eye, tissue, and organ donation; collecting, analyzing, and reporting data results to key hospital staff and Mid-America Transplant management at the frequency outlined in Hospital Services policies and procedures; identifying hospital units or areas that represent high potential/low authorization rates and developing an action plan to address them.

Requirements

• Bachelor's Degree required
• Registered Nurse experience preferred
• Account Management experience
• Hospital Case Worker experience
• Hospital Social Worker experience

Benefits

• Health insurance premium option at zero out‑of‑pocket for single coverage, eligible on your first day
• 401(k) Retirement Match – up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k)