Referral Coordinator

We need to output HTML fragment with sections: About the role (but we should not repeat job title; we can use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to parse the posting. We need to include sections only when there is real specific content. We have: - About the Role: paragraph(s) describing role. We'll put under

About the role

with

content. - Responsibilities: list of duties from "What You’ll Do". We'll create

Responsibilities

with

• items. - Requirements/Qualifications: "About You" includes required experience etc. Could be split into Requirements and Qualifications. But we can combine maybe as Requirements. However we have both "You bring:" and "You stand out if you:" which are qualifications/preferred. We'll treat "You bring:" as Requirements (mandatory) and "You stand out if you:" as Preferred Qualifications or Skills. But we have a Skills section possible. Let's decide: Use Requirements for mandatory, Skills for preferred or specific skills. However guidelines: Use headings only when posting has real specific content. We'll include:

  Requirements

  with list of mandatory items.

  Preferred Qualifications

  maybe not in list but we can use Skills. The instruction says we can use Skills heading. We'll put preferred qualifications under Skills. Also Benefits: we have compensation and benefits details: "$19-25 per hour, based on experience and qualificationsGenerous annual performance bonusHealth, dental, and vision insurancePaid time off + paid sick time401(k) with company match". Also maybe "Strong, Transparent Compensation & Benefits". We'll create

  Benefits

  with list. Pay: we could separate Pay but we can include pay within Benefits. However instruction: create Pay/Schedule/Benefits sections only if posting actually states them. It does state pay range and benefits. Could create separate Pay and Benefits. But we have also Schedule: "Office Hours: Monday–Friday, 8am–5pm". So we can create Schedule section. Thus we will have sections: About the role, Responsibilities, Requirements, Skills (preferred), Benefits, Pay, Schedule. We must not repeat job title as heading. Not include Job ID etc. Remove boilerplate: EEO, application instructions, etc. Also remove "Need inspiration? This resume template resource..." etc. Also remove "Show Us Your Excellence" etc. Also remove "Our Selection Process". Also remove "Equal Employment Opportunity..." etc. Also remove "Why You’ll Love Working Here" maybe we can keep some content? That is motivational but not required? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Why You’ll Love Working Here" is not boilerplate; it's part of posting describing mission etc. It's substantive. Should we keep? It's not a standard heading but we could incorporate into About the role or maybe a separate section like "About the company". But we only have allowed headings list; we could put that content under About the role as additional paragraphs. However the instruction says use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests using those. Safer to stick to those headings and put all other prose under appropriate sections. The "Why You’ll Love Working Here" could be placed under About the role as extra paragraphs. Similarly "Work That Actually Matters", "Build And Grow With Us" could be part of About the role. We need to ensure we preserve all substantive information. So we will include those paragraphs under About the role. Now we need to extract details. Let's parse the posting: About the Role paragraph(s): "As a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end‑to‑end—making sure every referral is accurate, authorized, scheduled, and communicated clearly. You’re the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion. This is detail‑driven, people‑first work where your organization, communication, and follow‑through directly shape patient outcomes. You’ll report to the Center Manager and support the clinical team, with opportunities to take on more responsibility as we grow. Location: Brandon clinic (some local travel may be required to help cover other centers). Office Hours: Monday–Friday, 8am–5pm" We'll keep that as About the role. Now Responsibilities (What You’ll Do): List items: - Own the referral, start to finish - Submit referrals and authorizations with complete, accurate information - Track approvals, denials, and next steps to keep care moving - Coordinate records and documentation so specialists have what they need - Document thoroughly in the EMR and maintain clean, accurate patient files - Keep patients informed and on track - Schedule specialist appointments and follow up until completion - Verify insurance and eligibility to prevent delays - Respond to patient and provider inquiries with concierge‑level support - Provide clear instructions so patients know exactly what to expect - Be the connector across teams - Partner with providers to create seamless patient experiences - Collaborate with clinical staff to keep care coordinated - Support front office and MA workflows when the clinic needs an extra hand - Contribute to care team discussions that strengthen patient outcomes - Improve the work over time - Identify workflow gaps and help refine referral processes - Maintain a patient‑first mindset while upholding clinic standards - Embrace a team-first mindset by supporting clinical and front office operations while growing your skills along the way We'll put each as

  . Now Requirements (You bring): - 3+ years as a referral coordinator or medical assistant, ideally in primary care - 2+ years managing referrals from primary care to specialists - Strong communication skills that build trust with patients, providers, and teammates - The ability to multitask, prioritize, and stay organized in a fast‑paced clinic - Compassion, professionalism, and a patient‑first mindset - High attention to detail and commitment to excellence - Composure and focus when things get busy - A collaborative spirit and willingness to learn - Alignment with our core values: Heart, Excellence, Accountability, Resilience, and Teamwork We'll list as

  . Now Skills (You stand out if you): - Are a Certified Medical Assistant (CMA) - Have experience supporting both front office and clinical workflows - Are bilingual in English and Spanish - Proactively identify workflow gaps and help strengthen referral processes - Bring warmth, clarity, and concierge‑level support to every patient interaction We'll list as
  under Skills. Now Benefits: - Generous annual performance bonus - Health, dental, and vision insurance - Paid time off + paid sick time - 401(k) with company match We'll list as
  . Now Pay: - $19-25 per hour, based on experience and qualifications We'll put as

  maybe. Now Schedule: - Office Hours: Monday–Friday, 8am–5pm We'll put as

  . Now also include Location: Brandon clinic (some local travel may be required to help cover other centers). This is location info; could be part of About the role or maybe a separate section but not in allowed headings. We'll incorporate into About the role paragraph. Now also we have some motivational sections: "Why You’ll Love Working Here", "Make An Impact Every Day", "Work That Actually Matters", "Build And Grow With Us". We'll incorporate those as paragraphs under About the role after the initial description. Let's extract those: "Why You’ll Love Working Here Make An Impact Every Day Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare." "Work That Actually Matters We’re not a volume-driven system, we’re accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered." "Build And Grow With Us We’re building more than a company, we’re building careers. As we expand, you’ll have opportunities to grow your skills and take on new challenges." We'll combine them into About the role as additional paragraphs. Now also there is "Strong, Transparent Compensation & Benefits" heading before benefits; we already have Benefits and Pay sections. Now also there is "Show Us Your Excellence ..." which is about resume submission; that's application instructions, we should remove. Also "Need inspiration? This resume template resource..." remove. Also "Our Selection Process" remove. Also EEO etc remove. Now we need to output only HTML fragment, no /, no markdown fences. We'll produce something like:

  About the role

  As a Referral Coordinator, you keep patients moving through their care journey. You own the referral process end‑to‑end—making sure every referral is accurate, authorized, scheduled, and communicated clearly. You’re the connector between patients, providers, and specialists, ensuring seniors get the care they need without delays or confusion. This is detail‑driven, people‑first work where your organization, communication, and follow‑through directly shape patient outcomes. You’ll report to the Center Manager and support the clinical team, with opportunities to take on more responsibility as we grow. Location: Brandon clinic (some local travel may be required to help cover other centers). Office Hours: Monday–Friday, 8am–5pm

  Why You’ll Love Working Here: Make An Impact Every Day Be part of a mission-driven team transforming primary care for seniors. Your work directly supports better outcomes, better coordination, and better experiences for some of the most vulnerable patients in healthcare.

  Work That Actually Matters: We’re not a volume-driven system, we’re accountable for outcomes. That means your work directly contributes to quality care, patient satisfaction, and meaningful improvements in how healthcare is delivered.

  Build And Grow With Us: We’re building more than a company, we’re building careers. As we expand, you’ll have opportunities to grow your skills and take on new challenges.

  Then Responsibilities etc. We need to ensure we don't duplicate content. The Office Hours appears also in Schedule section; we might keep it only in Schedule and not duplicate in About the role. But the About the role paragraph originally included Office Hours. We could keep it there and not have a separate Schedule section, but we have Schedule section as per allowed headings. To avoid duplication, we could remove Office Hours from About the role and put it only in Schedule. However the instruction says preserve ALL substantive information; we can move it to Schedule and not duplicate. So we should remove Office Hours from About the role paragraph. Thus About the role paragraph will not include Office Hours. Let's rewrite About the role without Office Hours. Now Schedule section will have Office Hours. Now also Location: Brandon clinic (some local travel may be required to help cover other centers). We'll keep that in About the role. Now we need to ensure we didn't miss any substantive info: The "You bring:" includes "Alignment with our core values: Heart, Excellence, Accountability, Resilience, and Teamwork". We'll keep. Now "You stand out if you:" includes "Proactively identify workflow gaps and help strengthen referral processes" which is similar to responsibilities but it's a preferred qualification; we keep. Now also "Bring warmth, clarity, and concierge‑level support to every patient interaction" is a skill. Now also "Are a Certified Medical Assistant (CMA)" etc. Now also "Have experience supporting both front office and clinical workflows". Now also "Are bilingual in English and Spanish". Now also "Proactively identify workflow gaps and help strengthen referral processes". Now also "Bring