Referral Coordinator

About This Position

As a Referral Coordinator you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis’ Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond.

Wage Range

The wage range for this position is 22-24 hourly depending on experience, education, and certification.

Schedule

This position is anticipated to be Monday – Friday, 40 hours per week. As you will be working in conjunction with our Specialty departments, the hours will closely align with standard daytime business hours.

What are we looking for in a candidate?

• A high school diploma or GED
• Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
• At least 6 months of experience in an emergency or specialty veterinary setting
• Prior experience using veterinary practice management software required
• Veterinary assistant experience is a plus
• Any suitable combination of experience or education may substitute for the above.

What you can look forward to at DoveLewis

• Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
• Equitable Health Benefits including- Medical, Dental, Vision, $0 mental health copays, preventative care, LGBTQIA-friendly providers, options for families.
• Life Insurance
• Flexible Spending Account (medical and dependent care)
• Paid vacation and sick time
• Holiday pay
• Bereavement leave, including time off when a pet family member passes away
• 403(b) retirement account with free financial advising available
• Student debt repayment assistance for all employees

How to apply

To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.

Additional Information

DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.