Referral Coordinator

About the role

The Referral Coordinator is responsible for processing, following up, and communicating with patients regarding referrals and procedure orders generated by providers. This position also initiates authorization for patient services, documents authorizations, and communicates the status of these authorizations to the practice staff.

Responsibilities

• Timely processing of incoming and outgoing referrals and orders
• Documenting all phone calls, messages, and interactions with patients and insurance companies appropriately in the patient’s chart or applicable order systems
• Obtaining prior authorizations for all appointments and procedures
• Updating patient demographics into the practice management system
• Receiving and routing incoming telephone calls promptly, courteously, and professionally
• Operating various office equipment effectively
• Working closely with Baptist Medical Group Representatives, medical facilities, insurance companies, patients, and family members
• Aiding in other duties as assigned to support the operational needs of the department and organization
• May be required to remain on campus during severe weather and/or disasters

Requirements

No specific requirements are listed in the job description provided.

Qualifications

No specific qualifications are listed in the job description provided.

Skills

No specific skills are listed in the job description provided.

Benefits

No specific benefits are listed in the job description provided.

Pay

No specific pay information is listed in the job description provided.

Schedule

No specific schedule information is listed in the job description provided.