Recruiting Manager

About the Company

ABC Legal Service operates in the service of process industry, addressing the challenges of managing legal process serving across multiple states with varying certification requirements and regulations. The organization has over 30 years of experience and a team of 1,000 employees with offices in multiple U.S. cities. It focuses on advancing technology and business processes to maintain a competitive edge, expanding market reach through integration of competitors and inbound marketing strategies.

About the Role

The Recruiting Manager leads a team responsible for recruiting process servers across dozens of U.S. states, each with unique certification and operational requirements. This leadership role focuses on designing and executing sourcing strategies, leveraging AI tools for analysis and candidate engagement, and building a high-performing team with autonomy in managing their territories. The role is critical to ensuring consistent and effective coverage by process servers nationwide.

Responsibilities

• Develop and manage sourcing strategies tailored to diverse state and local markets
• Oversee job board expenditures and channel selection, optimizing based on market-specific conversion data
• Utilize AI-driven reporting to identify coverage gaps and prevent service level issues
• Design and implement AI-assisted candidate screening processes with custom evaluation criteria
• Maintain candidate engagement throughout extended recruitment processes using AI tools
• Lead, coach, and set performance goals for a team of seven recruiters responsible for specific territories
• Conduct regular performance reviews and promote recruiter autonomy in territory management
• Balance strategic oversight with hands-on sourcing, CRM management, and campaign execution
• Identify and eliminate inefficiencies and structural bottlenecks in recruitment processes
• Collaborate with dispatch and operations leadership to align recruiting efforts with coverage needs

Requirements

• Minimum 5 years recruiting experience, including at least 2 years in a leadership role with measurable outcomes
• Practical experience using AI to analyze operational data and identify trends and gaps
• Strong analytical skills with CRM and reporting tools such as HubSpot to inform recruitment decisions
• Experience developing AI-assisted candidate screening frameworks
• Proven ability to establish sourcing strategies and manage job board budgets from inception
• Background in high-volume, metric-driven recruiting; experience in gig, logistics, or field-based hiring preferred
• Structured, accountable leadership style with comfort managing complexity across multiple small markets
• Highly organized, detail-oriented, and proactive in problem-solving

Pay

$65,000 - $85,000 per year depending on experience

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• Seven paid company holidays
• Four floating holidays per year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Pet Insurance