Recruiting Coordinator

Job Summary

The Recruiting and Onboarding Coordinator supports HR service delivery functions across the employee lifecycle for a workforce exceeding 30,000 employees. This position provides operational support in job requisition management, onboarding, promotions, transfers, offboarding, compliance activities, and workforce changes.

Responsibilities

• Manage job requisitions from initiation to approval, including refreshing evergreen requisitions and updating the job catalog.
• Ensure job postings and job board content comply with regulatory requirements, including pay transparency and specialized legal language.
• Diagnose and address Workday data and process issues to preserve data accuracy and ensure smooth HR operations.
• Audit and authorize Workday employee data changes, maintaining accuracy and compliance with internal controls and legal requirements.
• Calculate and validate continuous service dates in employee records according to policy.
• Manage termination processes and offboarding activities, ensuring all necessary documentation is complete.
• Initiate and oversee background checks and pre-employment drug screenings including adjudication activities.
• Complete the I-9 verification and E-Verify work authorization processes, ensuring ongoing adherence to compliance standards.
• Handle HR-related cases in ServiceNow and serve as backup support for People Operations Service Desk team as needed.
• Work collaboratively with cross-functional teams to promptly resolve issues and maintain the integrity of employee data.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of 2 years’ experience in HR operations, HRIS administration, or a related HR support role.
• Proficient knowledge of Workday or similar Human Capital Management (HCM) systems, including employee data management and job change processes.
• Experience managing job requisitions, job postings, and job catalog maintenance in compliance with legal and regulatory standards.
• Familiarity with employment laws and regulations related to pay transparency, E-Verify, I-9 verification, and background checks.
• Strong attention to detail with aptitude for data accuracy and compliance.
• Demonstrated ability to troubleshoot HR systems issues and support complex business processes.
• Effective verbal and written communication skills, capable of training and supporting complex business processes.
• Experience using case management tools such as ServiceNow or equivalent platforms.
• Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a dynamic environment.

Preferred Qualifications

• Experience working in a large, complex organization supporting 10,000+ employees.
• Knowledge of drug screening programs including adjudication and regulatory requirements.
• Demonstrated skills in providing system support and training within HR or Talent Acquisition functions.
• Exposure to Five9 or similar service desk/contact center technologies and support operations.
• Strong analytical skills with experience using HR data to inform decisions or process improvements.