Recreation Center Supervisor - Senior Recreation Center

About the role

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others and to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family.

All employees are guided by four core values – Respect, Integrity, Service, and Excellence (RISE) – and are supported by servant-based leaders who foster a healthy, family-oriented culture. New employees are expected to embrace these values and help sustain our exceptional work environment as a high-performance organization.

Under general supervision by the Recreation Superintendent, this position directs the recreation center, its operations, and programs. The role performs managerial and supervisory work, including planning, organizing, implementing, directing, and evaluating a diverse range of recreation programs, assisting with the center’s annual budget, and performing related administrative functions.

Responsibilities

General expectations for all employees

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Assess own work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Work as part of a team, demonstrate team skills, and perform a fair share of team responsibilities.
• Continuously learn and develop through internal and external training opportunities; encourage subordinates to do the same.

Essential duties and responsibilities

• Provide timely, accurate, and thorough performance evaluations for supervised employees.
• Manage recruitment of staff; ensure they receive training through seminars, classes, workshops, and on-the-job experiences.
• Supervise personnel, including instructing, assigning, reviewing, and planning work; monitoring standards; coordinating activities; allocating personnel; and recommending transfers, promotions, and salary increases.
• Plan, schedule, promote, and conduct a comprehensive leisure program at the recreation center.
• Schedule use of recreation center facilities for classes, special events, or private rentals.
• Obtain instructors, staff, and officials for programs; advise them and monitor performance.
• Prepare correspondence, keep records, complete biweekly time sheets, and compile reports as required.
• Work with the recreation division in planning, organizing, and implementing special events.
• Manage center revenues and expenditures; collect fees and charges; prepare daily revenue reports; make daily deposits per City policy.
• Prepare and maintain management reports and records regarding programs and services.
• Develop and present reports to various audiences internally and externally.
• Study leisure needs of the community and make recommendations to meet needs.
• Perform public relations functions promoting leisure activities at the center.
• Inspect condition and cleanliness of facilities; request necessary maintenance, repairs, and cleaning.
• Prepare and administer the Recreation Center’s budget.
• Prepare bids for equipment, repairs, and general maintenance.
• Recommend and administer operational policies, procedures, and detailed emergency action plans.
• Establish strategic goals, objectives, and priorities for the center.
• Assist in establishing appropriate program and user fees.
• Perform inventory; maintain and order equipment for the center.
• Publicize center programs by working with the city’s marketing department to produce flyers, brochures, calendars, letters, posters, news releases, newsletters, and advertising.
• Answer phones, distribute information, and take reservations for center rentals.
• Respond to customer and public inquiries, concerns, and compliments in a timely manner.
• Serve as city liaison to community groups and agencies using the center.
• Ensure safety and security of patrons, staff, and facility.
• Perform minor maintenance and janitorial duties.
• Provide assistance to staff as needed.
• Comply with all written City policies and procedures.
• Adhere to assigned work schedule per City and department attendance policies.

If assigned to Senior Recreation Center

• Manage adult services, programs, and operations of the Senior Recreation Center.
• Manage the Senior Recreation Center’s annual budget (over $1 million), including revenues, expenditures, and in-kind donations.
• Manage multiple staff divisions: Building, Volunteer Program, Recreation, Fitness, Customer Service, Membership, Special Events, Rentals, Day and Overnight Trips, Transportation Services, Congregate Meals, Sponsorships, Partners/Vendors, and Internship Program.
• Develop organized, structured programs providing resources and services to adults 50+ in McKinney and surrounding areas.
• Maintain annual and ongoing compliance with transportation safety standards for the city’s 32-passenger trolley, 26-passenger bus, 14-passenger bus, and golf cart.
• Perform public relations functions promoting Senior Adult Services and all recreational activities at the center.

Other job functions

• Perform other duties as assigned.

Requirements

Minimum qualifications

Bachelor’s degree with coursework emphasis in Recreation Administration, supplemented by three (3) years of previous experience and/or training that includes recreation administration and supervision; or an equivalent combination of education, training, and experience. Cardiopulmonary Resuscitation (CPR) and First Aid Certificate required.

Conditions of employment

• Must pass a drug screen and background check.
• Must have a Class C Texas Driver’s License.

Qualifications

Preferred qualifications

• Certified Parks & Recreation Professional (CPRP)
• Leisure Professional Certificate

Skills

Knowledge, skills, abilities, and behaviors

• Embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Communicate effectively with peers, supervisors, subordinates, and service recipients.
• Produce desired work outcomes, including quality, quantity, and timeliness.
• Plan and organize work, time, and resources (and those of subordinates, if applicable).
• Evaluate, audit, deduce, and assess data/information using established criteria; exercise discretion in determining consequences and selecting alternatives.
• Inform and guide others by applying principles of professional counseling in specific situations.
• Operate, maneuver, and control