Recreation Center Supervisor

The City of Round Rock is excited to welcome a Recreation Center Supervisor to help launch and operate our brand-new, state-of-the-art Athletic Performance Center. This is an incredible opportunity for professionals who thrive in active, people-centered environments—especially those coming from college or university facilities, athletic facilities, sports complexes, or membership-based fitness environments.

About the role

This role oversees daily operations, team member leadership, facility safety, programming, customer service excellence, and community engagement—all within a cutting-edge facility designed to serve residents of all ages. Municipal recreation offers meaningful work, schedule variety, career stability, and the chance to make a positive impact on your community.

Responsibilities

• Overseeing the maintenance, security, and operational readiness of the recreation center
• Hiring, training, supervising, scheduling, and evaluating full-time, part-time, seasonal team members, and volunteers
• Leading customer service excellence and ensuring a welcoming environment for patrons, athletes, coaches, families, and community partners
• Preparing forecasts, monitoring revenues and expenditures, presenting quarterly reports, and managing purchase orders and vendor relationships
• Developing revenue strategies that support memberships, rentals, programming, and special events
• Recommending, planning, and overseeing programs, classes, workshops, and community events
• Working closely with community organizations, clubs, schools, and sports groups to build partnerships and enhance programming
• Assisting with citywide special events and facility activities
• Conducting routine facility safety inspections, ensuring equipment is in good working order, and maintaining building security
• Occasionally working evenings, weekends, and event days to meet operational needs
• Representing the City at meetings, workshops, and community functions while practicing strong risk management principles
• Maintaining FEMA Emergency Facility Manager certification (training provided)
• Supporting administrative duties such as patron registration, memberships, monetary transactions, and system operations

Requirements

You’re passionate about creating positive recreational experiences, love working with people, and excel in fast-paced facility environments. You blend strong leadership with excellent customer service skills and have experience coordinating athletics, recreation programming, or facility operations.

• Bachelor’s degree in Parks Administration, Recreation Administration, or a related field
• Three (3) years of progressively responsible experience supervising operations in a recreation center, athletic performance center, sports complex, university recreation program, or similar multi-use facility
• Experience managing indoor/outdoor athletic or recreation spaces (fitness centers, gymnasiums, fields, event spaces)
• Strong customer service, communication, conflict resolution, and relationship-building skills
• Familiarity with fitness equipment, sport facility operations, or preventive maintenance practices
• Ability to obtain CPRP, CSFM, CFM, or related professional certification

Preferred Qualifications

• Knowledge of NCAA, NFHS, or World Athletics facility standards
• Experience coordinating tournaments, competitions, special events, or community programming
• Experience supervising a combination of full-time team members, part-time team members, seasonal team members, contracted services, and volunteers
• Budget experience, including monitoring revenues and expenditures

Benefits

• Brand-new facility: Be part of launching and shaping operations in a state-of-the-art athletic performance center
• Community impact: Your leadership supports wellness, engagement, and quality of life for thousands of residents
• Future-focused department: Round Rock is known for innovative, award-winning recreation programs, facilities, and events
• Growth opportunities: Municipal recreation offers stable careers with advancement pathways in programming, facility management, and leadership
• Supportive team: You’ll work alongside dedicated recreation professionals who champion teamwork, creativity, and service

Posted range is the starting salary. Pay rate offered is based on experience.