Recosting Service Change Lead

About the role

The position follows a hybrid schedule with (4) days per week. Our office is located at 1 Optum Circle, Eden Prairie, 55344.

Responsibilities

• Own end-to-end service change intake, validation, and readiness gating for rate card service additions or changes.
• Support go/no-go decisions by ensuring service changes are complete, validated, and understood in the context of rate models, cost allocation, service pricing, and stakeholder impacts.
• Track actions, dependencies, risks, and open decisions required to implement approved service changes.
• Provide clear, leadership-ready status updates on service changes, risks, decisions, dependencies, next steps, and implementation progress.
• Partner across service teams and OT FP&A to support change management and timely operationalization of approved changes.
• Identify process improvement opportunities as recosting governance continues to mature.
• Help protect the broader recosting timeline by ensuring service changes are coordinated, documented, communicated, and executed effectively.

Requirements

• Bachelor's Degree in Accounting, Finance, Economics or associated field
• 1+ years of experience familiarity with FP&A concepts and/or the economics of technology service delivery, including service costing, rate models, cost allocation, service pricing, or related financial decision-making.
• Communication skills, including the ability to translate complex recosting activity into concise leadership-ready updates, risks, decisions, and next steps.
• Change management, program coordination, governance, or process improvement experience.
• Ability to manage cross-functional actions, timelines, dependencies, risks, and stakeholder follow-through.
• Ability to collaborate across teams and influence without direct authority.
• Comfort working in financial, operational, or rate model-related processes with multiple stakeholders and deadlines.
• Ability to work full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.

Qualifications

• Experience supporting FP&A, rate card, service costing, recosting, or financial governance processes.
• Experience improving governance processes, intake workflows, decision routines, or change management practices.
• Ability to connect service change activity to financial, operational, and stakeholder impacts.

Skills

Not specified

Benefits

Comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

$91,700 - $163,700 annually based on full-time employment.

Schedule

Full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm.