Recosting Service Change Lead

About the role

The position is hybrid with 4 days per week in the office. The office is located at 1 Optum Circle, Eden Prairie, 55344. Optum is a global organization that delivers care through technology to improve health outcomes. The role involves coordinating and managing service change processes and recosting governance for Optum Technology rate card services.

Responsibilities

• Own end-to-end service change intake, validation, and readiness gating for rate card service additions or changes.
• Support go/no-go decisions by ensuring service changes are complete, validated, and understood in the context of rate models, cost allocation, service pricing, and stakeholder impacts.
• Track actions, dependencies, risks, and open decisions required to implement approved service changes.
• Provide clear, leadership-ready status updates on service changes, risks, decisions, dependencies, next steps, and implementation progress.
• Partner across service teams and OT FP&A to support change management and timely operationalization of approved changes.
• Identify process improvement opportunities as recosting governance continues to mature.
• Help protect the broader recosting timeline by ensuring service changes are coordinated, documented, communicated, and executed effectively.

Qualifications

• Bachelor's Degree in Accounting, Finance, Economics or associated field
• 1+ years of experience with FP&A concepts and/or the economics of technology service delivery, including service costing, rate models, cost allocation, service pricing, or related financial decision-making.
• Communication skills, including the ability to translate complex recosting activity into concise leadership-ready updates, risks, decisions, and next steps.
• Change management, program coordination, governance, or process improvement experience.
• Ability to manage cross-functional actions, timelines, dependencies, risks, and stakeholder follow-through.
• Ability to collaborate across teams and influence without direct authority.
• Comfort working in financial, operational, or rate model-related processes with multiple stakeholders and deadlines.
• Ability to work full-time.

Preferred Qualifications

• Experience supporting FP&A, rate card, service costing, recosting, or financial governance processes.
• Experience improving governance processes, intake workflows, decision routines, or change management practices.
• Ability to connect service change activity to financial, operational, and stakeholder impacts.

Benefits

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and a 401(k) contribution. The salary for this role ranges from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. UnitedHealth Group is an Equal Employment Opportunity employer and drug-free workplace.