Records Systems Coordinator

Key Responsibilities

• Audit records to ensure institutional compliance
• Maintain the confidentiality of education records in accordance with FERPA and College policy
• Exercise exemplary professional judgment across all records processes
• Support Commencement communication strategies
• Ensure accurate lists of students eligible for Commencement
• Process Degree Conferrals
• Issue degrees through credential partners
• Support curriculum management across the College
• Support grade reconciliation and academic standing
• Play a key role in the registration process
• Learn and support the scheduling process across the College
• Support and advise students entering through alternative pathways, including re-admitted, dual enrollment, and non-degree students
• Aid in managing the College's Collegevine AI platform
• Promote and maintain strong working relationships with partner offices, including Admissions, Financial Aid, Student Accounts, and the Provost's Office
• Provide a high level of customer service to students, families, and institutional partners

Requirements

• Bachelor's degree
• Demonstrated previous success in an administrative environment; prior experience in an educational setting preferred
• Excellent organizational, problem-solving, and planning skills with meticulous attention to detail
• Excellent interpersonal, oral, and written communication skills with a strong customer service orientation
• Ability to use judgment, patience, and decisiveness in a high-volume, high-activity, pressure-filled environment
• Highly proficient in standard word processing, spreadsheet, and database software
• Ability to work independently and as part of a team, adjusting easily to changing priorities and deadlines

Working Arrangements

• Full-time, hybrid position based at our main campus in Burlington, VT
• Standard business hours, Monday - Friday
• Some weekend work will be required to support institutional events
• Open office environment with sitting or standing at a desk throughout the workday
• Ability to lift 35-40 pounds at certain times of year

Compensation & Benefits

• Annual Salary: $45,000 - $51,000
• Comprehensive Benefits Package
• Health Coverage: Medical, dental, and vision insurance with HSA and FSA options
• Paid Time Off: 16 holidays, 4 weeks of vacation, 2 weeks sick time, and 2 days of personal leave
• Retail: 403(b) plan with 3% employer matching contribution
• Education: Tuition benefits for employees and family members
• Wellness: Gym discount and Wellness programs with up to $300 annual incentives
• Welfare: Short-term and long-term disability coverage, plus life insurance
• Other Perks: Employee Assistance Program (EAP) with counseling services, access to employee discounts and local/national benefit programs

Application Instructions

To apply, please follow the link below and submit the following application materials:

• Resume/CV
• Cover Letter addressing the desired qualifications and how your experiences contribute to the academic excellence and inclusive community at Champlain College.

About Us

Founded in 1878, Champlain College is a small, private, not-for-profit college in Burlington, Vermont overlooking Lake Champlain and the Adirondack mountains. Its career-driven approach to higher education prepares students for professional life from their very first semester. For the fifth year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" 2020 regional rankings and ranked #9 on The Princeton Review's "2025 Top Schools for Game Design."