Records & Review Assistant (per diem)

About the role

The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a physician, in a correctional facility or in any suspicious or unusual manner or where an application is made pursuant to law for a permit to cremate a body of a person. The core values of CARES guide our work for communities and inform our behavior toward each other and all those we serve: Commitment, Accountability, Resilience, Excellence, Service. This is a temporary position with an 18‑month duration.

Responsibilities

• Assist with the digitalization of physical files, including scanning, organizing, and saving documents in the appropriate digital formats
• Ensure accuracy and completeness of digital records by cross-referencing with physical files
• Review digital and physical records to confirm proper filing, classification, and organization
• Maintain confidentiality and security of sensitive documents during handling and digitization
• Track and provide metrics on a systematic basis
• Identify and report any discrepancies, missing information, or errors in filing systems
• Collaborate with team members to streamline the digitalization and review process
• Provide administrative support as needed, such as labeling, indexing, or preparing documents for digital storage
• Process NYCAPS transactions accurately and in compliance with agency and HR policies
• Handle employee verification requests, ensuring timely responses and proper confidentiality
• Collaborate with HR staff to resolve data issues and ensure smooth personnel processing
• Process transactions and assist with projects as assigned
• May assist in other areas as needed

Requirements

• Ability to understand and carry out simple instructions
• Ability to understand and be understood in English
• New York City residency is generally required within 90 days of appointment; City Employees in certain titles with 2 continuous years of service may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County (discuss with agency representative at interview)
• Selected candidates will be required to provide a DNA sample by swabbing
• Authorization to work in the United States is required; the Office of Chief Medical Examiner does not provide sponsorship for international employees for visa applications, extensions, or status changes, including STEM/OPT visas
• Applicants are responsible for ensuring they meet all qualifying requirements at the time of application

Skills

• Demonstrated discretion when handling confidential and sensitive information
• Ability to work collaboratively with staff at all levels
• Excellent problem-solving skills and sound independent judgment
• Valid driver’s license preferred
• Ability to lift up to 20 pounds as needed