Records Coordinator - Records

Job Summary

Smile Doctors is seeking a Records Coordinator to join our growing team. This position welcomes new patients, obtains orthodontic records, maintains an on-time patient workflow, and coordinates clinical records requests.

Responsibilities

• Welcomes new patients and obtains orthodontic records
• Responsible for maintaining an on-time patient workflow
• Provides direction in terms of following schedule or seeing the next available patient
• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs, and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Captures X-rays, photographs, and scans
• Coordinates clinical records requests
• Maintains strict compliance with State, Federal, and other regulations
• Performs after-care communication
• May clean, sterilize, and prepare the equipment
• May cross-train to support multiple roles within the clinic

Requirements

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

Special Skills

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Company Culture

We are proud of our company culture and heritage of awesomeness. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Company Benefits

• Competitive salary
• Medical, dental, vision, and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

About Smile Doctors

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.