Records Coordinator
Job Summary
The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
How You’ll Make Us Better
- Welcomes new patients and obtains orthodontic records
- Maintains an on-time patient workflow
- Provides direction in terms of following schedule or seeing the next available patient
- Greets new patients and family members
- Familiarizes new patients and family with clinic layout
- Captures X-rays, photographs and scans
- Relays new patient information to treatment coordinator(s) and doctors
- Captures clinical records requests
- Coordinates patient treatment flow and scheduling
- Maintains strict compliance with State, Federal, and other regulations
- Performs after-care communication
- May clean, sterilize, and prepare the equipment
- May cross-train to support multiple roles within the clinic
Your Special Skills
- Ability to establish and maintain good working relationships with patients and coworkers
- Ability to communicate effectively verbally and in writing
- Ability to listen and understand information verbally and in writing
Prerequisites for Success
- A high school diploma or equivalent required
- Previous dental clinical experience preferred
- Bilingual a plus, but not required
The Perks
- Competitive salary
- Medical, dental, vision and life insurance
- Short and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
About Smile Doctors
Smile Doctors is the nation's leading Orthodontic Support Organization. We partner with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond.
Why Smile Doctors?
We are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.