Records Coordinator

Job Summary

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

About the Role

We’re seeking a Records Coordinator to join our growing team. How You’ll Make Us Better

• Welcomes new patients and obtains orthodontic records
• Responsible for maintaining an on time patient workflow
• Provides direction in terms of following schedule or seeing the next available patient
• Greets new patients and family members
• Familiarizes new patients and family with clinic layout
• Captures X-rays, photographs and scans
• Relays new patient information to treatment coordinator(s) and doctors
• Captures clinical records requests
• Maintains strict compliance with State, Federal, and other regulations
• Performs after care communication
• May clean, sterilize, and prepare the equipment
• May cross train to support multiple roles within the clinic

Requirements

Your Special Skills

• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Qualifications

• High School Diploma or equivalent required
• Previous dental clinical experience preferred
• Bilingual a plus, but not required

Benefits

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond.

As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.