Records Coordinator
About the Role
As a Records Coordinator, you will welcome new patients and obtain orthodontic records while maintaining an on-time patient workflow. You will provide direction to ensure the clinic schedule is followed and guide patients to the next available provider.
Responsibilities
- Greet new patients and family members and familiarize them with the clinic layout
- Capture X-rays, photographs, and scans
- Relay new patient information to treatment coordinators and doctors
- Coordinate clinical records requests
- Manage patient treatment flow and scheduling
- Maintain strict compliance with State, Federal, and other regulations
- Perform after-care communication
- Clean, sterilize, and prepare equipment (as needed)
- Cross-train to support multiple roles within the clinic
Skills
- Ability to establish and maintain good working relationships with patients and coworkers
- Effective verbal and written communication skills
- Ability to listen and understand information both verbally and in writing
Requirements
- High School Diploma or equivalent (required)
- Previous dental clinical experience (preferred)
- Bilingual (a plus, but not required)
Benefits
- Competitive salary
- Medical, dental, vision, and life insurance
- Short- and long-term disability coverage
- 401(k) plan
- 2 weeks paid time off in your first year + paid holidays
- Discounts on braces and clear aligners for you and your family members
About Us
As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We prioritize loving people first and straightening teeth second, fostering a people-first culture and a fun, encouraging environment. We nurture talents and strengths, helping team members grow in their careers and beyond. As the fastest-growing organization of our kind, we seek passionate, innovative professionals to join us in changing the way the world smiles.