Records Coordinator

About the Role

We’re seeking a Records Coordinator to join our growing team. As a key member of our clinic, you’ll welcome new patients, capture essential orthodontic records, and ensure a smooth, on-time patient workflow.

Responsibilities

• Greet new patients and family members and familiarize them with the clinic layout
• Capture X-rays, photographs, and scans for new patients
• Relay new patient information to treatment coordinators and doctors
• Coordinate clinical records requests and manage patient treatment flow and scheduling
• Maintain strict compliance with State, Federal, and other regulations
• Perform after-care communication
• May clean, sterilize, and prepare equipment
• May cross-train to support multiple roles within the clinic

Skills

• Ability to establish and maintain good working relationships with patients and coworkers
• Strong verbal and written communication skills
• Ability to listen and understand information effectively

Requirements

• High School Diploma or equivalent (required)
• Previous dental clinical experience (preferred)
• Bilingual (a plus, but not required)

Benefits

• Competitive salary
• Medical, dental, vision, and life insurance
• Short- and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

$17.25 - $21.20 per hour

About Us

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We prioritize a people-first culture and cultivate a fun, encouraging environment.