Records Coordinator

About the role

U.S. Legal Support is seeking a Records Coordinator who is detail-oriented, highly organized, and an effective communicator. This role provides critical administrative support to ensure smooth operations within the department.

Responsibilities

• Manage administrative tasks, including answering phones and directing calls to the appropriate department.
• Utilize Zendesk and Microsoft Outlook to respond to internal and external client inquiries.
• Handle invoice reconciliation, payment transactions, and create client profiles and portal access.
• Ensure information is properly recorded, distributed, and accessible to stakeholders.
• Coordinate and schedule meetings, travel arrangements, conferences, and other department requests.

Requirements

• 2+ years of administrative assistant experience or Customer Service experience
• High school diploma or equivalent required; legal industry experience is a plus.
• Strong time management skills and attention to detail.
• Proficiency in Microsoft Office and other administrative tools.

Benefits

• Medical, Dental, and Vision coverage
• Parental Leave
• LifeLock identity protection
• Company-sponsored activities and more!

Schedule

Monday - Friday, Standard Business Hours

Location

Onsite - Plymouth, MN