Records Coordinator

Job Summary

Looking for a career that makes you smile? We’re seeking a Records Coordinator to join our growing team.

About the Role

Welcome new patients and obtains orthodontic records. Responsible for maintaining an on-time patient workflow. Provides direction in terms of following schedule or seeing the next available patient. Greets new patients and family members. Familiarizes new patients and family with clinic layout. Captures X-rays, photographs and scans. Relays new patient information to treatment coordinator(s) and doctors. Coordinates clinical records requests. Manages patient treatment flow and scheduling. Maintains strict compliance with State, Federal, and other regulations. Performs after care communication. May clean, sterilize, and prepare the equipment. May cross train to support multiple roles within the clinic.

Responsibilities

• Welcome new patients and obtains orthodontic records.
• Maintain an on-time patient workflow.
• Provides direction in terms of following schedule or seeing the next available patient.
• Greet new patients and family members.
• Familiarize new patients and family with clinic layout.
• Capture X-rays, photographs and scans.
• Relay new patient information to treatment coordinator(s) and doctors.
• Coordinate clinical records requests.
• Manage patient treatment flow and scheduling.
• Maintain strict compliance with State, Federal, and other regulations.
• Perform after care communication.
• Clean, sterilize, and prepare the equipment.
• May cross train to support multiple roles within the clinic.

Requirements

• High School Diploma or equivalent required.
• Previous dental clinical experience preferred.
• Bilingual a plus, but not required.

Qualifications

• Ability to establish and maintain good working relationships with patients and coworkers.
• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.

Skills

• Excellent interpersonal skills.
• Strong organizational and time management skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary.
• Medical, dental, vision and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• 2 weeks paid time off in your first year + paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Pay

Pay Range: $15.00 - $18.45