Records Administration Assistant

About the role

This position will close once 150 applications have been received, regardless of the listed closing date. We encourage early submissions.

Responsibilities

• Records Center Operations: Manage physical boxes sent for storage, perform daily internal retrievals and refiles, receive and input box deliveries, assign storage slots, perform data reconciliation quality checks, pull, palletize and shrink wrap boxes for final disposition. Safely operate equipment such as lifts, pallet jacks, and hand trucks in a clean warehouse environment and use EDRMS to document all activities.
• Customer Support: Answer desk phones, voicemail, and email to assist the public and workforce members with locating records services. Guide users through processes, refer inquiries to appropriate contacts, and connect staff with operational forms and resources.
• Program and Office Support: Provide vital administrative assistance to professional staff, aid contract managers with day-to-day supplier tasks, route incoming invoices, and safely escort vendors and maintenance staff through secure program spaces.

Requirements

Please be clear and specific about how your background is relevant. Minimum Qualifications / Transferable Skills: Demonstrated experience in a role requiring strong customer service, clear communication, and solution-oriented perspectives. Direct experience managing inventory, records, or materials using digital tracking systems or databases, with a proven track record of maintaining high data accuracy and minimizing entry errors. Possession of a valid driver's license for driving a County vehicle (Oregon or Washington residency requirement).

Qualifications

• Moves and transports records, materials weighing up to 50 pounds throughout the facility, occasionally requiring use of stairs, or a small elevator.
• Moves throughout the facility to retrieve, transport, store, and palletize physical records.
• Positions self to access and retrieve records, materials, or equipment stored in both low spaces and elevated locations (such as high shelving levels requiring the use of ladders or step stools).
• Maneuvers and operates material-handling equipment (such as hand trucks, carts, an automated lift, and manual or battery operated pallet jacks), which requires obtaining or possessing an Electric Pallet Jack Certification upon hire.

Preferred Qualifications

• Prior experience working within a warehouse, records repository, library materials handling, or mail distribution center environment.
• Familiarity with Document Management Systems or Electronic Records software.
• Proven ability to work effectively as part of a multi-disciplinary team while navigating customer requests professionally.

Benefits

• Employer-funded retirement savings.
• Health and dental insurance at very low cost to full-time employees and their dependents.
• Paid parental leave.
• Wellness programs.
• A focus on work-life balance.

Pay

The salary range for this position is $26.07 - $32.06 per hour.

Schedule

Monday – Friday, 8:00am – 5:00pm (with some flexibility on start and end times).

Additional Details

• Type of Position: This is an hourly, AFSCME Local 88 union-represented position and is eligible for overtime.
• Work Location: Yeon Building, 1620 SE 190th Ave Portland, OR 97233, Portland, OR.
• Residency Requirement: All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.
• Visa Sponsorship: We are unable to sponsor work visas, including H-1B, F-1 OPT, or STEM OPT.