Receptionist - Specialty Care - Full Time

Job Duties

• Greets and welcomes patients and visitors to the clinic.
• Demonstrates strong interpersonal skills and a professional demeanor.
• Maintains patient flow during the admitting process.
• Completes all steps necessary to ensure the admitting process is efficient and compliant with clinic and regulatory policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guidelines.
• Obtains accurate patient and insurance information.
• Collects copays (TOS) and deductible amounts.
• Copies/Scans patient access related hardcopy materials into the correct location in the electronic medical record.

General Requirements

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within three (3) months of hire.
• The ability to read, write, and understand the English language, and communicate effectively with patient, visitors, and colleagues.
• A high degree of confidentiality when dealing with patient information.
• A personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others.