Receptionist - Specialty Care - Full Time
MercyOne · Mason City, IA · 1 wk ago
AdministrativeFull-time
Job Duties
- Greets and welcomes patients and visitors to the clinic.
- Demonstrates strong interpersonal skills and a professional demeanor.
- Manages front desk responsibilities including maintaining patient flow;
- scheduling appointments;
- appropriately handling phone calls;
- validating insurance eligibility;
- entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems;
- determining and collecting time of service payments and/or past due balances at the time of appointment.
General Requirements
- High school diploma or equivalent required.
- Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
- Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
- Absolutely must have the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
- Must maintain a high degree of confidentiality when dealing with patient information.
- Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Benefits
- Competitive compensation
- Full benefits package
- Opportunity for growth throughout the system