Receptionist/Scheduler - Full Time

Facility: Gss Nd Mandan Miller • Location: Mandan, ND • Address: 3500 21st St SE, Mandan, ND 58554 • Requisition: R-0276889

About the role

Coordinate resident medical appointments with our van schedule and prepare documentation needed for upcoming appointments. Update family members on upcoming appointments to ensure they are kept in the loop. Greet persons entering the facility, determine nature and purpose of visit, and check in, direct or escort them to specific destinations. Schedule appointments and maintain an updated calendar. Work with van driver, family members, and unit managers to ensure residents are seen in a timely manner that works with our schedule. Prepare paperwork to send with residents to keep providers on the same page and ensure we are receiving the correct information. This gives our residents the best care possible. This will be 90% of the job. Fast‑paced environment; must be able to multitask and have great communication skills.

Responsibilities

• Coordinate resident medical appointments with van schedule and prepare required documentation
• Update family members on upcoming appointments
• Greet visitors, determine purpose of visit, and check in, direct, or escort them to destinations
• Schedule appointments and maintain an updated calendar
• Collaborate with van driver, family members, and unit managers to ensure timely resident appointments
• Prepare paperwork for residents to keep providers informed and ensure accurate information flow
• Answer inquiries and provide information to the public, patients/residents, visitors, and employees regarding facility activities, department locations, and staff
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries

Qualifications

• High school diploma or equivalent preferred
• Applicable experience preferred
• Valid driver’s license and good driving record may be required based on facility needs

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package

Pay

Hourly range: $16.00 – $25.50

Schedule

• Shift: 8‑hour day shifts
• Full‑time (40 hours per week)