Receptionist - Full Time

We need to output HTML fragment with sections only if real content. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We need to extract content. Given posting: Employment Type:Full time Shift:Day Shift Description:Job Title:Clinic Receptionist Summary:The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment. Hours:Full Time40 hours/week Job Duties:Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. Answer phone calls and direct them appropriately. Schedule appointments according to office guidelines.Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. General Requirements:High school diploma or equivalent required. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.Must maintain a high degree of confidentiality when dealing with patient information. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. We need to remove boilerplate: EEO, equal-opportunity, scam-warning, cookie/navigation/legal, duplicated lines, application instructions. Also remove "Visit MercyOne Careers to learn more about the benefits..." maybe that's promotional but not boilerplate? It's about benefits, culture, career development. Might be considered part of benefits? But we should keep substantive info about benefits: "Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!" That's a benefit statement. Also "Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities..." is more like a link instruction; could be considered application instruction? It's not exactly application instruction but it's a referral to learn more. Might be considered boilerplate? The instruction says remove application instructions. This is not exactly application instruction but it's a promotional link. Safer to keep the benefit statement but maybe drop the visit sentence as it's more like a call to action. However we need to preserve ALL substantive information; not invent or summarize away detail. The visit sentence is substantive? It's basically telling you to visit a site for more info; could be considered application instruction. I'd drop it. Also remove "Our Commitment Rooted in our Mission..." that's EEO-like but it's mission statement; could be considered boilerplate? It's about mission and values, maybe part of About the role? Could be kept as part of About the role? The summary already mentions mission. The "Our Commitment..." is generic EEO statement; likely boilerplate. Remove. Also remove "We are an Equal Opportunity Employer..." definitely boilerplate. Now we need to structure sections. We have: - About the role: could be the Summary paragraph. - Responsibilities: Job Duties list. - Requirements: General Requirements list (education, certifications, language ability, confidentiality, personal presence). Also maybe "Employment Type:Full time" and "Shift:Day Shift" and "Hours:Full Time40 hours/week" could go under Schedule or maybe not needed as heading if not specific. The instruction: include a section ONLY when posting has real, specific content for it. For Schedule, we have Hours: Full Time 40 hours/week. That's specific. So we can create a Schedule section with that. - Pay: Not mentioned except "competitive compensation". That's vague; not specific amount. Should not create Pay section unless posting actually states them. "competitive compensation" is not specific; we should not create Pay section. - Benefits: We have "Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!" That's a benefit statement but vague. It mentions full benefits package but not details. The instruction: never create Benefits sections unless the posting actually states them. It does state "full benefits package". That's a statement but not specific. Might be considered too vague? The instruction says prefer a few substantive sections over many thin ones. It might be okay to include Benefits with that sentence. However we must not include placeholder like "not specified". This is not placeholder; it's a statement that they have a full benefits package. I'd include Benefits section with that sentence. - Skills: Not explicitly listed; maybe interpersonal skills, professional demeanor, ability to read/write English, communicate effectively, etc. Could be under Requirements or Skills. But we have a Requirements section already; we could incorporate skills there. The instruction: Use headings for Skills if we have content. We could put interpersonal skills etc under Skills. But we already have Requirements covering education, certifications, etc. Might be better to split: Requirements (education, certifications) and Skills (interpersonal, communication, confidentiality, etc). However we must not create thin sections. Let's see if we have enough for Skills: "strong interpersonal skills and a professional demeanor", "ability to read, write and understand the English language, and communicate effectively", "maintain a high degree of confidentiality", "personal presence characterized by honesty, integrity, caring, ability to inspire and motivate others". That's enough for a Skills section. - Qualifications: Could be same as Requirements? Usually Qualifications are education/experience. We have high school diploma or equivalent, BLS certification, Mandatory Reporter training. That's qualifications. Could put those under Qualifications. Then Requirements could be something else? But we have limited distinct categories. The instruction: prefer a few substantive sections over many thin ones. So maybe combine Qualifications and Requirements into one section called Requirements (or Qualifications). But we have headings list includes both; we can choose to use only those with real content. Let's decide: We have: - About the role (Summary) - Responsibilities (Job Duties) - Requirements (Education, certifications, language ability, confidentiality, personal presence) maybe also include "Employment Type:Full time" and "Shift:Day Shift"? Those are not requirements but job details; could go under Schedule? Actually Schedule is about hours. Employment type and shift could be under About the role or a separate "Job Details" but not in allowed headings. Could fold into About the role paragraph. - Skills (interpersonal, communication, confidentiality, etc.) but we already have confidentiality and personal presence in Requirements; maybe better to move those to Skills and keep Requirements strictly education/certifications. Let's do: Requirements: High school diploma or equivalent; BLS certification within 3 months; Mandatory Reporter abuse training within 3 months. Skills: Strong interpersonal skills, professional demeanor, ability to read/write/comprehend English, communicate effectively, maintain confidentiality, personal presence characterized by honesty, integrity, caring, ability to inspire and motivate others. Schedule: Full Time, 40 hours/week, Day Shift. Benefits: Competitive compensation with a full benefits package and opportunity for growth throughout the system. Pay: Not specific -> omit. Now we need to format. Use

for each section heading. Inside sections, use

for prose,

• for lists. For About the role: we have summary paragraph. Could be one

  . For Responsibilities: list of duties from Job Duties. Let's extract each duty sentence: - Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. - Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. - Answer phone calls and direct them appropriately. - Schedule appointments according to office guidelines. - Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. - Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. We should keep as list items. For Requirements: list: - High school diploma or equivalent required. - Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. - Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. We could combine language ability etc into Skills. For Skills: list: - Strong interpersonal skills and a professional demeanor. - Ability to read, write, and understand the English language, and communicate effectively with patients, visitors, and colleagues. - Must maintain a high degree of confidentiality when dealing with patient information. - Must possess a personal presence characterized by a sense of honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. We could split into items. For Schedule: we have Hours: Full Time 40 hours/week, Shift: Day Shift. Could be a

  stating "Full-time, day shift, 40 hours per week." For Benefits: we have "Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!" Could be a

  . Now ensure we removed boilerplate: EEO, equal opportunity, commitment paragraph, visit MercyOne Careers, etc. Now produce HTML fragment. Check no markdown fences. Let's craft:

  About the role

  The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

  Responsibilities

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
  • Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
  • Answer phone calls and direct them appropriately.
  • Schedule appointments according to office guidelines.
  • Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
  • Copy/scan patient access related hardcopy materials