Receptionist/Program Assistant

Work Schedule

M-F 8:30-5:00PM

What does PHCA do?

At Phoenix House California, we are dedicated to helping young people, women and men overcome substance and alcohol use disorder to live extraordinary lives in recovery. Since 1979, we have been a leader in the field of substance use disorder treatment, providing addiction, behavioral health and family services to anyone who needs our help, often offering the only chance of recovery to the underserved and uninsured in our community. Annually, over 44,000 individuals — including family members, parents, teachers and students in California — receive our life-saving services: residential and outpatient treatment, continuing care, recovery support, school-based prevention and mental health services, and in-custody substance use disorder treatment and mental health services for male adolescents and adults.

What’s it like to work at PHCA?

We take a holistic approach to drug addiction and mental health disorders that focuses on the power of being both proactive and reactive: prevention, early intervention, and recovery services. Understanding the health and safety risks of alcohol and drug misuse is the first step to reducing the risk of addiction. It starts with knowing the facts. We reach almost 32,000 students, parents, and teachers annually, through our school-based prevention and early intervention programs.

PHCA Benefits

• 15 Paid Holidays for eligible employees
• Pet, Life, Travel, Legal Coverage
• Medical, Dental, Vision Insurance
• Retail Plan
• Tuition Reimbursement and Continued Education Assistance

Position Details

Reporting to the Program Director, the Program Assistant is responsible for receiving visitors and clients, determining the nature of their visit, and notifying appropriate staff. Answering and transferring telephone calls. Providing general office and clerical support to a program/department. Representing Phoenix House to callers, clients, and visitors in a friendly, professional manner.

To be successful as a Program Assistant, you will want to have:

• A High School diploma or equivalent required
• Prior administrative experience preferred
• Must maintain a valid credential (if required for your position) during your employment
• Must obtain TB test clearance and update on a yearly basis