Receptionist/Administrative Assistant

About the Position

Warner Norcross + Judd is seeking a Receptionist/Administrative Assistant to join their team in Kalamazoo. This role presents a professional, client-centered view of the firm to clients, guests, and firm members.

What You'll Do

• Greet and assist clients, guests, and firm members, creating a professional and welcoming first impression.
• Answer, screen, and direct incoming phone calls and notify firm members of visitor arrivals.
• Cook up conference room reservations and maintain reception, meeting, kitchen, and collaborative spaces.
• Manage office and kitchen supply inventories, place orders, and submit building maintenance requests.
• Handle incoming and outgoing mail, packages, and document distribution.
• Provide administrative support including document scanning, filing, proofreading, and data entry.
• Prepare and process basic legal and administrative documents, including engagement letters and conflict waivers.
• Create presentations, upload documents to client portals and extranet sites, and assist with client matter setup.
• Cook up meetings, calendars, catering, and other office logistics while supporting special events as needed.
• Assemble closing binders and other materials, and perform additional administrative duties to support efficient office operations.

What Makes You Successful

• Successful candidates are detail-oriented, organized, and customer-focused.
• They communicate effectively, listen well, follow directions, and build positive relationships with others.
• They can manage multiple priorities, stay organized, adapt to changing needs, and consistently deliver accurate, high-quality work in a fast-paced environment.

About You

• Experience, Education and Training: High school diploma or equivalent. Previous experience in a receptionist or customer service role preferred. Excellent communication and interpersonal skills. Ability to handle privileged and confidential information with discretion. Proficiency in Microsoft Office Suite.