Receptionist - Clarendon Animal Care North

About the role

We invite you to join Clarendon Animal Care North, a recognized pillar of veterinary excellence located in Arlington, VA. As an AAHA Accredited small animal hospital, our commitment to the highest standards of medical care is unwavering. The community reflects this trust, awarding us an exceptional 4.7-star Google rating based on their positive experiences. We are seeking dedicated teammates who are ready to immerse themselves in a culture built on integrity and professional growth, giving you the best environment to do your best work every single day. Joining our team means plugging into a supportive network dedicated to your personal career journey. We prioritize the continued education and advancement of all our teammates across all roles.

Responsibilities

• Manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody compassion and empathy, being a calming presence for clients and demonstrating empathy and respect in every situation.

Requirements

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is preferred.
• Experience with veterinary software is preferred.
• A flexible schedule, including some weekends and holidays, is required.

Qualifications

• A degree in veterinary technology or related field.
• Current certification as a Veterinary Technician.
• Valid Virginia State License.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and strong organizational skills.
• Knowledge of veterinary software and medical record-keeping systems.

Benefits

• Comprehensive health, dental, and vision insurance.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Discounted veterinary care for your own pets.
• Free 24/7 access to doctors through Teladoc.

Pay

Competitive hourly rate or salary based on your experience and role.

Schedule

A flexible schedule, including some weekends and holidays, is required.