Receptionist

About the role

Texas Rehabilitation Hospital of Keller is seeking a Receptionist to join our compassionate and dedicated team. This position offers a flexible, part-time schedule with comprehensive benefits.

Responsibilities

• Welcoming patients, caregivers, and visitors with professional and compassionate customer service
• Answering and directing calls, managing voicemails, and responding to patient and provider inquiries
• Maintaining accurate scheduling records and communicating schedule changes to patients, providers, pharmacy, and registration staff
• Verifying demographic and insurance information, facilitating registration and check-in/check-out processes, and notifying nurses of patient arrivals
• Collaborating with nurses, pharmacists, registration staff, and provider offices to coordinate patient care and obtain required clinical information
• Maintaining accurate medical records through chart preparation, scanning, filing, fax management, medical record requests, and ongoing documentation support
• Facilitating daily operational logistics by transporting medications, laboratory specimens, blood products, and departmental supplies between the infusion center and hospital departments

Requirements

• A High School Diploma or equivalent
• An Associate's Degree preferred
• Previous experience in a medical office, outpatient clinic, healthcare registration, or customer service role
• Strong communication and interpersonal skills with the ability to provide exceptional patient service
• Proficiency with computer systems, electronic health records (EHRs), and standard office software
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment
• Valid driver's license and acceptable driving record required, with the ability to safely operate a company vehicle between the Infusion Center and hospital locations
• Ability to maintain confidentiality, exercise professionalism, and work collaboratively as part of a patient-focused healthcare team

Qualifications

• High School Diploma or equivalent required
• Associate's Degree preferred
• Previous experience in a medical office, outpatient clinic, healthcare registration, or customer service role preferred
• Strong communication and interpersonal skills with the ability to provide exceptional patient service
• Proficiency with computer systems, electronic health records (EHRs), and standard office software
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment
• Valid driver's license and acceptable driving record required, with the ability to safely operate a company vehicle between the Infusion Center and hospital locations
• Ability to maintain confidentiality, exercise professionalism, and work collaboratively as part of a patient-focused healthcare team

Skills

• Exceptional customer service skills
• Effective communication and interpersonal skills
• Proficiency with computer systems and EHRs
• Organizational and attention to detail skills
• Ability to manage multiple tasks in a fast-paced environment
• Confidentiality and professionalism
• Collaborative teamwork skills

Benefits

• Tailored benefit options for PRN employees
• Mental, physical, and financial wellness programs
• Ongoing learning and career advancement opportunities
• Health & Fitness Center Access

Pay

Commensurate with experience

Schedule

Part-Time

Equal Opportunity Employer

Texas Rehabilitation Hospital of Keller is an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.