Receptionist
Somich & Associates CPAs · Willoughby, OH · Yesterday
On-siteAdministrativeFull-time
Key Responsibilities
- Answer incoming calls and route them appropriately.
- Greet clients, staff members and other guests to the office.
- Use CRM (HubSpot) to note receipt of documents received from clients and any requests they may need us to note.
- Scan and copy documents for the Firm as needed into OneDrive and/or other folders.
- Maintain the postage machine and coordinate mailing of documents.
- Order food, supplies, and other miscellaneous items the Firm needs.
- Serve as back to help maintain and review Managing Partner’s emails, calendar appointments and events.
- Screen Managing Partners incoming calls prior to transferring.
- Provide coffee or drinks to Clients and Partners.
- Arrange travel for Firm staff members.
- Keep office tidy and clean.
- Run errands as needed.
- Event planning, to include coordinating with vendors, catering, room set-up, etc.
- Maintain conference rooms, kitchen/cafe' and other common office spaces.
Qualifications & Skills
- A high school diploma or GED.
- At least 2 years of relevant experience, preferably in a professional services environment (CPA firm, law firm, consulting firm, or similar).
- Strong organizational and time-management skills.
- Excellent communication abilities.
- A high level of discretion and professionalism.
- Ability to anticipate needs and work proactively.
- Tech-savvy: MS 365, Google Workspace, scheduling software, CRM systems.
Key Competencies
- Strong attention to detail.
- Proactive problem-solving.
- Adaptability in fast-paced environments.
- Professional judgment and confidentiality.
Benefits & Perks
- Competitive compensation.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401k with employer match.
- Professional development opportunities.
- A supportive, collaborative Firm culture.