Receptionist

About the role

The Receptionist reports directly to the Office Manager. The Receptionist provides clerical support to office and yard staff, as well as the facilities scrap purchasing and traffic functions. Provides phone and front window coverage to facilitate communication between staff and potential customers. Coordinates paperwork for inventory and billing purposes. The incumbent ensures compliance with company policies and established regulations.

Responsibilities

• Ensures safe work practices and equipment are used at all times and that documentation and current practices are in accordance with corporate safety policies, OSHA and other regulatory guidelines.
• Communicates and reinforces MRB’s position on scrap acceptance in line with Environmental Heath and Safety regulations.
• Provides a safe environment for all employees, customers and visitors.
• Provides continuous front window and phone coverage for yard and office staff.
• Takes messages and communicates by radio or phone to enable personnel to respond to inquiries from customers and potential customers in a timely manner.
• Answers phones, cross trains key positions as may be required.
• Sets up and maintains a safe working environment.
• Processes other paperwork and special projects as needed for the Yard and scrap office.
• Filks and types correspondence as needed.
• Processes inventory records, maintains files and logs, and prepares weekly and monthly customer reports.
• Supports the Company’s Internal Control process which includes understanding, communicating and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.
• Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.
• Interacts with vendors, customers and maritime agencies to facilitate purchases and operations.

Requirements

• A high school diploma or equivalent with one to two years general office experience.
• Previous customer service experience helpful.
• Proficiency in all MS Office; typing and 10-key competency.
• Accuracy and attention to detail.
• Excellent professional, oral and written communication skills with all levels of personnel and customers.
• Ability to prioritize multiple projects, work well in a time sensitive environment, follow instructions furnished in written, oral, or diagrammatic form, and deal with problems involving several specific variables in or from standard situations.
• Flexible.

Qualifications

• Age 18+ for U.S. applicants and 16+ for Canada applicants.
• Must complete post-offer drug screen and background check.
• Must review and sign an Arbitration Agreement.

Benefits

Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.

Pay

Compensation is commensurate with experience.

Schedule

Some overtime, including occasional weekend work, is required. Frequent schedule changes require flexibility and composure.