Receptionist

We are seeking a friendly, reliable, and professional Receptionist to work at a high-profile university's fitness center in Boston, MA.

Responsibilities

• Greet members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Fulfill front desk administrative duties.
• Ensure facility cleanliness and manage inventory of supplies and retail products.

Requirements

• Ability to network, engage, and interact with all clients, guests, and members.
• Strong customer service and organizational skills.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook), and web applications.
• If applicable to your location, you may be required to obtain CPR/AED and First Aid certifications (company will provide reimbursement in accordance with company’s policies).

About Us

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching, and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy, and a lot of fun.

Benefits

• Health and financial:
  • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
  • Dental and Vision coverage plans
  • 401(k) Retirement & Savings Plan
  • Life Insurance (team member, spouse, and dependents)
  • Short and Long Term Disability Plans
  • Accident & Critical Illness Insurance
  • Transportation and Parking Plans
  • Paid parental leave
• Well-being:
  • Paid time off
  • Wellness rewards program
  • Free memberships to various fitness facilities and wellness subscriptions
  • 24/7 health and wellness support through the Employee Assistance program
  • Entertainment and consumer discounts
• Growth and development:
  • Free professional development courses through internal learning management systems
  • Discounted certifications through industry-leading agencies
  • Free CPR/AED certifications
  • Free continuing education courses and credits
  • Employee Referral Reward program

Note: Some benefits are only available to team members who work full-time hours.

Pay

The hourly rate for this position ranges from $16 to $22, based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.