Receptionist

Responsibilities

• Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Qualifications

• Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

About the Role

Brookdale is a Great Place to Be: Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. Industry leader in clinical care. Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional. Extensive corporate support including a robust training program.

Benefits

• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
• Medical, Dental, Vision insurance
• 401(k)
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Full Time Only Benefits Eligibility: Paid Time Off, Paid holidays, Company provided life insurance, Adoption benefit, Disability (short and long term), Flexible Spending Accounts, Health Savings Account, Optional life and dependent life insurance, Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Pay

Base pay in range will be determined by applicant’s skills and experience.

Schedule

Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Skills

N/A

Benefits

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting.

Equal Opportunity Employer

Brookdale is an equal opportunity employer and a drug-free workplace.