Receptionist

Women First OBGYN, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their growing team.

About the role

The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person.

Responsibilities

• Greet every patient with a smile
• Complete and update patients' insurance information with accuracy and efficiency
• Utilize the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife, and/or the diagnostic technician
• Complete the check-out process by assisting patients with scheduling future appointments and providing referral information as directed by the providers
• Verify insurance eligibility to ensure timely billing to a third-party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Answer the appointment line and check the email appointment request system
• Schedule appointments for patients at one of the office sites and/or diagnostic departments
• Demonstrate a strong commitment to providing exceptional service and ensuring each patient's encounter with the practice is professional, warm, caring, and meets their needs

Requirements

• Previous customer service experience required
• 1 year of previous medical office experience preferred
• Experience in a medical setting preferred (new graduates from a receptionist program welcome)
• Strong communication skills, both oral and written
• Must be detail-oriented and have the ability to multitask

Benefits

• Health Care Plan (medical, dental, and vision)
• Retirement Plan with a generous company match
• Life Insurance
• Paid Time Off
• Short-Term Disability (at no cost to you)
• Long-Term Disability

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.