Receptionist

Receptionist Duties and Responsibilities

• Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
• Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
• Oversees all mail in facility, including sorting and distributing mail.
• Efficiently contacts appropriate staff members with referrals - Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
• Performs basic bookkeeping, filing, and clerical duties.
• May assist Business Office Manager with accounts payable receipts.
• Welcomes and provides link to online application to job seekers.
• Sends emails and faxes.
• May input admission or patient information into the computer system as required.

Skills and Abilities

• Working knowledge of Microsoft Office Suite.
• Ability to organize, multitask, prioritize and work under pressure.

Education and Experience

• High School diploma or equivalent.
• One or more years of prior work experience handling receptionist responsibilities is preferred.

Physical Requirements

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
• Limited potential for exposure to environmental hazards.

Villa Healthcare Full-Time Benefits

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• and much more!

Why Villa?

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging. When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

SHARED CODE OF CONDUCT

• Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day.
• Be Welcoming to All
• Establish a Relationship
• Trust & respect
• Teamwork
• Engage & Communicate & Recognize

Villa Healthcare Facilities are Equal Opportunity Employers

Villa Healthcare does not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.