Receptionist

Overview

Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a Full Time Receptionist for their Reston office. The ideal candidate should be energetic, enthusiastic, organized, self-motivated, responsible, and multi-talented with excellent customer service skills and attention to detail.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner.
• Obtains all appropriate forms as required.
• Obtains demographic and insurance information.
• Updates demographic and insurance information as needed in the system.
• Registers all new patients into the system.
• Prepares and organizes new patient charts.
• Notifies nursing staff of patient arrivals, placing charts in appointment order.
• Assists in preparing charts for next day appointments and prints schedules as needed.
• Answering multiple phone lines.
• Collections co-pays, deductibles, and other out-of-pocket amounts at the time of visit.
• Issues receipts if necessary.
• Posts daily charges.
• Distributes condolence cards to patients' families as requested.
• Maintains the lobby area in a neat and orderly manner.
• Identifies no-shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for other front office functions as requested.
• Prepares correspondence, memos, forms, and other typing as requested by supervisor.
• Performs other duties as assigned.

Qualifications

• A high school diploma or equivalent is required.
• One to three years of experience, preferably in a medical setting, is preferred.

Benefits

• Medical
• Dental
• Vision
• Paid holidays
• 401(k)